Payment Operations Manager Ruby Labs

7 ore fa


LATINA, Italia Ruby Labs A tempo pieno

**About us**:
**About the role**:
We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud rates, and exploring new payment frontiers - we want to talk to you
**Key Responsibilities**:
- Build and maintain relationships with payment processors and risk management vendors
- Lead negotiations with payment service providers to optimize processing fees
- Drive end-to-end partnership lifecycle from prospecting to contract finalization
- Design and execute risk mitigation strategies to optimize dispute and fraud rates
- Craft dispute prevention and resolution processes that follow industry best practices
- Identify and implement automation opportunities across our payment operations
- Research and integrate alternative payment methods to boost conversion rates
- Scout and evaluate new payment processing partners to support our rapid growth
- Analyze payment performance data and create actionable insights
- Help select and implement tools to streamline our payment infrastructure
**Qualifications**:
- You have 2+ years of experience in payment operations, risk management, or similar role
- You have experience in commercial negotiations and vendor management
- You possess strong communication and deal-making skills
- You understand payment processing fee structures and optimization strategies
- You're analytically minded with strong Excel skills (pivot tables are your friends)
- You have experience with payment dashboards and analytics tools
- You understand the intricacies of digital payments and risk management
- You're comfortable working with both technical and business stakeholders
- You have excellent problem-solving skills and attention to detail
- You're proactive and can work independently while supporting team goals
**Nice to have**:
- Experience with Stripe, PayPal, or other major payment processors
- Knowledge of high-risk merchant account management
- Familiarity with payment orchestration platforms (like Primer.io)
- Experience with D2C subscription-based products and their payment challenges
**Location**:
**Benefits**:
Discover the perks of being part of our vibrant team We offer:
- ** Remote Work Environment**: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- **Unlimited PTO**: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- **Paid National Holidays**: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- **Company-provided MacBook**: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth
**Interview Process**:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
**Life at Ruby Labs**:
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.
We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.
Li-Remote



  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the role**: We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud...


  • LATINA, Italia Ruby Labs A tempo pieno

    **About us**:**About the Role**:We're seeking a data-driven and experienced leader to oversee our performance-focused creative advertising pipeline across various products. This role will spearhead strategy, manage creative producers, and drive the continuous production of high-converting ad materials for our subscription-based...


  • LATINA, Italia Ruby Labs A tempo pieno

    **About us**:**About the role**:The Community Support Specialist is key in managing the company's online reputation by addressing customer feedback and ensuring positive engagement across various platforms.**Key Responsibilities**:- Respond promptly and professionally to community reviews, maintaining a courteous and solutions-oriented tone.- Actively engage...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the Role**: We're seeking a data-driven and experienced leader to oversee our performance-focused creative advertising pipeline across various products. This role will spearhead strategy, manage creative producers, and drive the continuous production of high-converting ad materials for our subscription-based...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the role**: The Community Support Specialist is key in managing the company’s online reputation by addressing customer feedback and ensuring positive engagement across various platforms. **Key Responsibilities**: - Respond promptly and professionally to community reviews, maintaining a courteous and solutions-oriented tone. -...

  • Reputation Manager

    2 giorni fa


    LATINA, Italia Ruby Labs A tempo pieno

    **About us**:Ruby Labs is a leading tech company founded in 2018 in London, UK. We create innovative consumer products across the health, education, and entertainment sectors, serving over 100 million users annually. Our self-funded independence allows us to make bold decisions, innovate rapidly, and maintain a strong company culture. We operate with a lean,...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the role**: We are seeking a specialized Telegram User Acquisition Manager to drive subscriptions for our web-based products across three brands within our holding company. We are specifically looking for a professional with extensive experience in Telegram advertising, as we value the depth of expertise that comes from long-term focus...

  • Reputation Manager

    1 mese fa


    Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: Ruby Labs is a leading tech company founded in 2018 in London, UK. We create innovative consumer products across the health, education, and entertainment sectors, serving over 100 million users annually. Our self-funded independence allows us to make bold decisions, innovate rapidly, and maintain a strong company culture. We operate with a...

  • Product Growth Manager

    1 settimana fa


    Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the role**: We are seeking a specialized Telegram User Acquisition Manager to drive subscriptions for our web-based products across three brands within our holding company. We are specifically looking for a professional with extensive experience in Telegram advertising, as we value the depth of expertise that comes from long-term focus...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: At Hint, we revolutionize the way people engage with astrology by combining cutting-edge NASA data with personalized guidance from professional astrologers. Our app offers hyper-personalized insights, 1-on-1 consultations, and detailed astrological charts, helping users navigate their lives with greater awareness and confidence. We are...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...


  • Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: **About the role**: In your capacity as the Lead of User Acquisition, you will be responsible for crafting and implementing multi-channel acquisition strategies aimed at attracting and converting subscribers. While building and managing an in-house team may be part of your responsibilities, your primary focus will be on leveraging your broad...

  • Creative Designer

    4 mesi fa


    Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno

    **About us**: Hint is a popular astrology app with over 35 million downloads, providing hyper-personalized astrology services through its digital subscription product. The insights offered by Hint are uniquely crafted for each individual by combining the knowledge of our professional human astrologers with our AI engine. **About the role**: As a Creative...

  • Store Manager

    2 mesi fa


    Latina, Italia Stradivarius A tempo pieno

    **COME TI IMMAGINIAMO** Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda. Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti. Hai esperienza nella gestione commerciale del negozio,...

  • Store Manager

    2 mesi fa


    LATINA, Italia Stradivarius A tempo pieno

    COME TI IMMAGINIAMO Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda. Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti. Hai esperienza nella gestione commerciale del negozio,...

  • Store Manager

    2 mesi fa


    LATINA, Italia Stradivarius A tempo pieno

    COME TI IMMAGINIAMO Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda.Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti.Hai esperienza nella gestione commerciale del negozio, nell'organizzazione...


  • Latina, Italia Amaris Consulting A tempo pieno

    Job description A manager for Amaris is, in one word, an intrapreneur. Every manager has the opportunity to impact the development of Amaris Consulting and become the leader of tomorrow! It’s not always easy to summarize what an intrapreneur does at Amaris, but it’s all about operating on three main axes: Business...


  • Latina, Italia Amaris Consulting A tempo pieno

    Job description A manager for Amaris is, in one word, an intrapreneur. Every manager has the opportunity to impact the development of Amaris Consulting and become the leader of tomorrow! It’s not always easy to summarize what an intrapreneur does at Amaris, but it’s all about operating on three main axes: Business...