It Service Delivery Lead

3 settimane fa

Lazio, Italia Kenvue A tempo pieno

Description
Kenvue is currently recruiting for:
**IT Service Delivery Lead - Italy**
This position reports to Site Delivery Manager - Northern Cluster, and is based at Pomezia (Italy)
**Who we are**
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you Join us in shaping our future-and yours.
**What you will do**
We are seeking a highly motivated and experienced IT Site Delivery Lead to join our dynamic regional IT Site Delivery team. This role is critical in ensuring the delivery of seamless IT support to end-users and helping maintain business continuity within our supply chain operations. You will be responsible for providing on-site IT support, managing end-user computing devices, and ensuring high-quality service. Additionally, you will play a key role in overseeing IT systems, services, and infrastructure that effectively support our supply chain operations, driving efficiency, productivity, and overall business success.
Key Responsibilities***
- Take full responsibility for all IT infrastructure services, both in the office and the manufacturing environment. Ensure seamless delivery, maintenance, and issue resolution to minimize disruption to local operations and supply chain productivity. Engage in technical discussions with IT stakeholders to facilitate informed decision-making and maintain regular communication with business stakeholders to ensure timely and efficient IT support.
- Ensure that IT infrastructure services are delivered effectively and comply with current policies, standards, and approved Service Level Agreements (SLAs). Utilize site metrics, compliance checks, and reports to align services with corporate and local site operating procedures.
- Manage and standardize the local site's IT infrastructure, including end-user systems, ensuring they are secure and aligned with organizational standards. Recommend process improvements and cost-saving solutions based on operational insights. Forecast future IT infrastructure needs to support business growth and ensure scalability within the manufacturing plant by aligning with IT stakeholders.
- Maintain knowledge of hardware management, product flows, and lifecycle processes to ensure the IT infrastructure supports ongoing manufacturing operations. Ensure the effective management of all end-user devices and IT assets throughout their lifecycle, from deployment to decommissioning, in alignment with system requirements.
- Lead site-level IT projects, ensuring they are delivered on time, within budget, and meet quality standards. Collaborate with cross-functional teams, including operations and technical services, to ensure successful project outcomes. Provide regular status updates to stakeholders and leadership to ensure alignment on project progress and objectives.
- Serve as the primary contact for local, regional, and global projects involving Technical Services, addressing infrastructure needs, technical issues, and vendor relationships. Manage incident escalation, service requests, and ensure successful delivery of both internal and external services.
Qualifications
**What we are looking for**
Required Technical Skills
- 2-5 years of experience in delivering IT infrastructure services.
- Bachelor's degree in IT or equivalent.
- Qualified in computer science or possess experience-based learning.
- ITIL qualification supported by best practices and certifications (e.g., ITIL Foundation) preferred.
- Strong proficiency with Microsoft Office suite.
- The ability to manage end-to-end troubleshooting of IT hardware, software, networking, and servers.
- Technical knowledge and experience with servers, network, and infrastructure services.
- Technical capabilities with devices, printers, tablets, scanning and RF.
Soft Skills:
- Good social skills and fluency in Italian and English.
- Ability to locate underlying issues through conversation.
- Excellent customer service skills, demonstrating the ability to interact with anticipated audiences courteously and with a service-oriented approach.
- Experience in end-user services, customer experience (CX), user experience (UX), or specialisation in IT End User Support/Desktop Management Environment.
- Excellent communication skills with IT stakeholders and end-users whilst delivering information o

  • It Service Delivery Lead

    7 giorni fa

    Lazio, Italia Buscojobs A tempo pieno

    Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation. Job Description - IT Service Delivery Lead - Italy (2407026654W) IT Service Delivery Lead - Italy This position reports to Site Delivery Manager - Northern Cluster, and is based at Pomezia [Italy]. Who we are At Kenvue, we realize the...

  • It Service Delivery Lead

    7 giorni fa

    Lazio, Italia Buscojobs A tempo pieno

    Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation.Job Description - IT Service Delivery Lead - Italy (2407026654W) IT Service Delivery Lead - Italy This position reports to Site Delivery Manager - Northern Cluster, and is based at Pomezia [Italy].Who we are At Kenvue, we realize the...

  • It Service Delivery Lead

    3 mesi fa

    Lazio, Italia Kenvue Brands Llc A tempo pieno

    Description Kenvue is currently recruiting for: IT Service Delivery Lead - Italy T his position reports to Site Delivery Manager - Northern Cluster, and is based at Pomezia (Italy) Who we are At Kenvue , we realize the extraordinary power of everyday care.Built on over a century of heritage and rooted in science, we're the house of iconic brands - including...

  • It Service Delivery Lead

    1 settimana fa

    Lazio, Italia Infuse A tempo pieno

    **OUR HIRING PROCESS**:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please...

  • Delivery Lead

    7 giorni fa

    Lazio, Italia Buscojobs A tempo pieno

    Delivery Lead - Consumer Goods and Service / Retail EUR 50.000 - 70.000 Delivery Lead - Consumer Goods and Service / Retail Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction. We are seeking an experienced and highly motivated Industry Delivery Lead to oversee...

  • Delivery Lead

    3 mesi fa

    Lazio, Italia Avanade Spain Sl A tempo pieno

    Delivery Lead - Consumer Goods and Service / RetailLead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.We are seeking an experienced and highly motivated Industry Delivery Lead to oversee projects within the Consumer Goods and Services and/or Retail industry.The...

  • It Service Delivery Lead

    1 settimana fa

    Lazio, Italia Infuse A tempo pieno

    **OUR HIRING PROCESS**:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please...

  • Technical Delivery Lead

    1 mese fa

    Lazio, Italia Gruppo Unipol A tempo pieno

    UnipolPay, dinamica società del Gruppo Unipol dedicata alla erogazione di servizi di pagamento è attualmente alla ricerca di un esperto Technical Delivery LeadSede di lavoro: MilanoIl profilo ricercato, inserito nel team IT Integration Services, gestirà lo sviluppo di soluzioni complesse per UnipolPay coordinandosi, per quanto necessario, con le...

  • Technical Delivery Lead

    1 mese fa

    Lazio, Italia Gruppo Unipol A tempo pieno

    UnipolPay, dinamica società del Gruppo Unipol dedicata alla erogazione di servizi di pagamento è attualmente alla ricerca di un esperto Technical Delivery LeadSede di lavoro: MilanoIl profilo ricercato, inserito nel team IT Integration Services, gestirà lo sviluppo di soluzioni complesse per UnipolPay coordinandosi, per quanto necessario, con le...

  • Technical Delivery Lead

    1 settimana fa

    Lazio, Italia Gruppo Unipol A tempo pieno

    UnipolPay, dinamica società del Gruppo Unipol dedicata alla erogazione di servizi di pagamento è attualmente alla ricerca di un esperto Technical Delivery LeadSede di lavoro: MilanoIl profilo ricercato, inserito nel team IT Integration Services, gestirà lo sviluppo di soluzioni complesse per UnipolPay coordinandosi, per quanto necessario, con le...

  • Technical Delivery Lead

    1 settimana fa

    Lazio, Italia Gruppo Unipol A tempo pieno

    UnipolPay, dinamica società del Gruppo Unipol dedicata alla erogazione di servizi di pagamento è attualmente alla ricerca di un esperto Technical Delivery LeadSede di lavoro: MilanoIl profilo ricercato, inserito nel team IT Integration Services, gestirà lo sviluppo di soluzioni complesse per UnipolPay coordinandosi, per quanto necessario, con le...

  • Delivery Lead

    4 settimane fa

    Lazio, Italia Buscojobs A tempo pieno

    Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction. We are seeking an experienced and highly motivated Industry Delivery Lead to oversee projects within the Industrial industry. The successful candidate will be responsible for overseeing projects, ensuring they...

  • Delivery Lead

    1 mese fa

    Lazio, Italia Buscojobs A tempo pieno

    Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.We are seeking an experienced and highly motivated Industry Delivery Lead to oversee projects within the Industrial industry. The successful candidate will be responsible for overseeing projects, ensuring they...

  • Delivery Service

    1 settimana fa

    Lazio, Italia Buscojobs IT C2 A tempo pieno

    Company, Divisione Roma Direzionale, seleziona per Confidenziale Cliente leader nelle Telecomunicazioni- DELIVERY SERVICEPosizioneLe risorse garantiranno il presidio e il monitoraggio dell\'intero processo di Delivery della rete e la gestione ordini degli operatori.Principali responsabilità e attività:- Garantire l\'analisi qualità e quantità degli...

  • Delivery Lead

    3 mesi fa

    Lazio, Italia Avanade Spain Sl A tempo pieno

    Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.We are seeking an experienced and highly motivated Industry Delivery Lead to oversee projects within the Industrial industry. The successful candidate will be responsible for overseeing projects, ensuring they...

  • Project Manager

    6 giorni fa

    Lazio, Italia Msd A tempo pieno

    The "Project Manager & Service Delivery Lead " reports to the Vree Health Director and is responsible for the the definition, design, and implementation of the client projects and lead the Service Delivery Team.Vree Health is an innovative healthcare company focused on designing, developing, and marketing of innovative Connected Health solutions and products...

  • Service Delivery Manager

    7 giorni fa

    Lazio, Italia Integrity360 A tempo pieno

    **About Us**Integrity360 is one of Europe's leading cyber security specialists operating from office locations spread out across Europe, providing a comprehensive range of professional, support and managed cyber security services for our 300+ customers.With four top-class Security Operation Centers, we offer a complete end-to-end security services covering...

  • Service Delivery Line Manager

    2 settimane fa

    Lazio, Italia Ericsson A tempo pieno

    **About this opportunity**:We are now looking for a Service Delivery Line Manager, are you interested?In this role, you will ensure customer value and happiness through an efficient service delivery.As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall...

  • Delivery Lead

    7 mesi fa

    Lazio, Italia Avanade A tempo pieno

    Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction. We are seeking an experienced and highly motivated Industry Delivery Lead to oversees projects within the Industrial industry. The successful candidate will be responsible for overseeing projects, ensuring they...

  • Service Delivery Specialist

    2 settimane fa

    Lazio, Italia Wyser A tempo pieno

    Wyser è il brand globale che si occupa di ricerca e selezione di profili di middle e senior management di Gi Group Holding, la prima multinazionale italiana del lavoro e una tra le principali realtà che offrono servizi e consulenza HR a livello globale.Per Azienda leader nel settore della sicurezza delle comunicazioni, attiva sia sul mercato nazionale, sia...