Sales Associate

2 mesi fa

Milano, Italia Versace A tempo pieno

WHY WORK FOR VERSACE Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997, Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationships with customers and maximize sales opportunities, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Business & Client Management Partner with management team to strategically achieve sales targetsStrive to always increase brand and product knowledgeMaster selling skills to satisfy customer needsTake action to maximize the sales opportunity on all categoriesEmbrace and promote our Retail Excellence Program with both clients and staffBuild strong partnerships with clients, peers, and management through effective communicationEnsure superlative customer service standards, to meet customer expectationsAct as brand ambassador to build relationships with new customers and VIP clienteleDeliver the ultimate Versace experience to increase customer loyaltyDrive results through delivering an elevated customer experience both during and after sale serviceCRM Activities Capture customer data all the timeProactively take possible actions to maintain a long-term relationship with customersParticipate in the organization of In-store and Promotional eventsImplement and manage the boutique's community outreach program to maintain active social relationships with clientsOperations Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)Remain in compliance with operational and company policies and proceduresEnsure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-upYOU'LL NEED TO HAVE 2 to 3 years' experience in retail – luxury experience preferredCreative skills and "eye for fashion", attention to detailWE'D LOVE TO SEE High level of knowing trendsAn entrepreneur with the ability to drive resultsWell connected with a strong ability to engageElevated customer service skills; a true fashion expert with a passion for salesA positive, outgoing, high-energy personality able to thrive within a high-paced environment and being multi-taskingStrong relationship skills and ability to maintain long-term with clients and community and understands the needs and changes of the marketAbility to work in a team
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