It Technician

6 giorni fa


Roma, Lazio, Italia Tn Italy A tempo pieno

IT Technician - Castello di Casole e Villa San Michele - ItalyPer i nostri due hotel Belmond: Castello di Casole e Villa San Michele stiamo ricercando un/una IT Technician.
La base del lavoro sarà a Casole d'Elsa con possibilità di interventi a Fiesole.
In un'azienda moderna che si avvale di sistemi informativi ci si aspetta di godere di servizi informatici efficienti, utili e robusti.
Ci si aspetta altresì di potersi relazionare con una figura in grado di ascoltare le nostre necessità, valutarle, consigliarci e portare a conclusione un progetto, in altre parole di trovare soluzioni adeguate alle sfide quotidiane del business.
ResponsabilitàGestione delle attività di service desk e assistenza alle problematiche IT segnalate dagli utenti, sia in loco che in remoto, interfacciandosi se il caso con i fornitori per la loro risoluzione.
Mantenere funzionanti i servizi e laddove necessario ripristinandoli o occupandosi di farli ripristinare dalle società di pertinenza nel rispetto degli SLA, agendo da interfaccia con le parti coinvolte.
Tenere aggiornato e consistente l'elenco degli utenti che accedono a sistemi informativi in tutti i sistemi attenzionati, eseguendo mensilmente una verifica incrociata dei dipendenti in forza con l'elenco degli utenti attivi nei vari sistemi, abilitando o disabilitando di conseguenza le varie utenze.
Svolgere controlli mensili definiti dal management al fine di garantire i livelli di sicurezza e compliance nel rispetto delle policy aziendali.
Installazione e configurazione degli Asset IT, collaborando col team ICT per gestire le modifiche standard e le richieste di livello superiore.
Offrire assistenza tecnica a clienti o gruppi secondo necessità.
RequisitiLaurea in Informatica o un diploma di scuola superiore con un'esperienza nel campo IT.
Conoscenza dei concetti architetturali e infrastrutturali dell'ambiente Microsoft Windows, Active Directory e dei servizi correlati.
Buona conoscenza dei fondamenti delle reti TCP/IP.
Buona conoscenza dell'inglese scritto e parlato, sapendosi relazionare e collaborare con colleghi di sedi estere.
Capacità organizzativa e dimostrare di saper lavorare in autonomia nel rispetto delle scadenze dettate dal manager.
Esperienza precedente nella manutenzione dell'hardware del computer.
Completano il profilo spiccate capacità di troubleshooting, buone capacità di relazionarsi con i referenti tecnici dei gruppi di gestione applicativa aziendale e con gli utenti finali.
Competenze SoftCompetenze Relazionali: - Contratto stagionale (stagione 2024) CCNL Turismo - Soggiorno in bellissima staff house in albergo con piscina.#J-18808-Ljbffr


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