L1 It Support Technician
2 settimane fa
We are seeking an enthusiastic and skilled L1 IT Support Technician to be a vital part of our dynamic team.
If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you
Key Responsibilities:Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.Maintain a high level of user satisfaction by delivering exceptional service and support.Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.Undertake additional responsibilities as assigned to enhance the team's performance and user experience.Qualifications:Minimum 2-3 years of experience in remote IT support or a similar role.Proficient in the administration of Windows 10/11 and macOS environments.Strong experience in managing Microsoft (Office) 365 services and Google Workspace.Hands-on experience with Entra ID (former Azure Active Directory).Familiarity with the ITIL framework and a foundational understanding of networking concepts.Experience with Mobile Device Management (MDM) solutions is a plus.Knowledge of modern AI tools like ChatGPT is a plus.Personal Competencies:Outstanding collaboration and communication skills that foster teamwork across diverse groups.Proficient in written and spoken English (Advanced).Excellent analytical abilities with a keen attention to detail.Strong focus on user needs and a commitment to delivering quality service.Positive attitude, flexibility, and proactive approach to problem-solving.Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.Experience working within multinational teams is desirable.Work schedule:Monday-Friday, shifts 7:30 - 16:30 EEST, including 1h break.Days-off on US national holidays.Reduced Fridays during summer.Seniority level:Not Applicable
Employment type:Contract
Job function:Information Technology
Industries:Software Development, Technology, Information and Internet, and IT Services and IT Consulting
#J-18808-Ljbffr
-
L1 IT Support Technician
4 settimane fa
Roma, Lazio, Italia INFUSE A tempo pienoINFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy. We are seeking an enthusiastic and skilled L1 IT Support Technician to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to...
-
L1 It Support Technician
4 settimane fa
Roma, Lazio, Italia Infuse A tempo pienoOUR HIRING PROCESS: We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We promise to give your candidacy a fair and detailed assessment.We may then invite you to submit a video interview for the review of the hiring...
-
L1 It Support Technician
3 settimane fa
Roma, Lazio, Italia Infuse A tempo pieno**OUR HIRING PROCESS**:- We may then invite you to submit a video interview for the review of the hiring manager.This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team.Please...
-
It Technician
2 settimane fa
Roma, Lazio, Italia Leonardo Boutique Roma Termini A tempo pienoWhat we offer Support in reconciling work and family life Europe-wide employee app "LEAPP" Discounts on accommodation and in the restaurants of the Fattal Hotel Group Training and development programmes at our Leonardo Academy Team events Your Main Duties Delivery of PCs, as well as cabling and setting up of workstations Configuration, installation and...
-
IT Technician
3 giorni fa
Roma, Lazio, Italia Hemmersbach GmbH & Co. KG A tempo pienoOnsite level 2 IT support for your users in hardware and software problems. We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within an enterprise environment, preferably multinational companies. You will be directly onsite with our customers and working on incoming tickets from your users: Setting up PC workplaces...
-
IT Infrastructure Technician
2 giorni fa
Roma, Lazio, Italia Hemmersbach GmbH & Co. KG A tempo pienoAbout the RoleWe are looking for an experienced IT Technician to join our team in Rome, Italy. As an IT Technician, you will be responsible for providing technical assistance to our customers, including setting up PC workplaces, installations, migrations, and rollouts, as well as user administration via Active Directory.The successful candidate will possess...
-
Cyber Security Analyst L1
4 settimane fa
Roma, Lazio, Italia Azienda Riservata Italia A tempo pienoLa tua nuova azienda: Per un nostro cliente, multinazionale leader a livello globale in ambito IT Security & Cyber Defense, siamo alla ricerca di un SOC Analyst L1 da inserire all'interno del Security Operations Center (SOC). Responsabilità: Monitoraggio degli eventi di sicurezza tramite SIEM e altri strumenti di cybersecurity; Analisi preliminare
-
It Support Technician
4 settimane fa
Roma, Lazio, Italia Amazon Italia Logistica S.R.L. A tempo pienoBasic Qualifications**What will you bring: / Basic Qualifications**:- Experience in Microsoft Operating Systems and Applications, basic networking troubleshooting skills.- A good understanding of computers (both hardware and software) and a keen willingness to learn new technology and to train on new skills- A professional sense of customer service with...
-
it technician
2 settimane fa
Roma, Lazio, Italia Stbsysautomation A tempo pienoSTB SYS Automation provides Innovative Solutions in the field of Industrial Automation. The IT technician plans and supports the IT/OT manager in managing and coordinating hardware and software structures, ensuring maintenance and promoting technological development. Responsibilities:Manages technical support requests received from users. Manages server...
-
IT Technician
1 settimana fa
Roma, Lazio, Italia Leo Pharma Inc. A tempo pienoSelect how often (in days) to receive an alert: Application deadline: Location:Segrate 20054, Lombardy, Italy Contract type:Permanent Job ID:2984 Role DescriptionAre you passionate about IT and eager to make a difference in the pharmaceutical industry? LEO Pharma is looking for a dynamic and dedicated IT Technician to join our IT Operations and Digital...
-
IT Technician
7 giorni fa
Roma, Lazio, Italia TN Italy A tempo pienoIT Technician - Castello di Casole e Villa San Michele - ItalyPer i nostri due hotel Belmond: Castello di Casole e Villa San Michele stiamo ricercando un/una IT Technician. La base del lavoro sarà a Casole d'Elsa con possibilità di interventi a Fiesole. In un'azienda moderna che si avvale di sistemi informativi ci si aspetta di godere di servizi...
-
It Technician
3 giorni fa
Roma, Lazio, Italia Tn Italy A tempo pienoIT Technician - Castello di Casole e Villa San Michele - ItalyPer i nostri due hotel Belmond: Castello di Casole e Villa San Michele stiamo ricercando un/una IT Technician.La base del lavoro sarà a Casole d'Elsa con possibilità di interventi a Fiesole.In un'azienda moderna che si avvale di sistemi informativi ci si aspetta di godere di servizi informatici...
-
It Onsite Technician
2 settimane fa
Roma, Lazio, Italia Hemmersbach A tempo pienoRole: We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within an enterprise environment, preferably multinational companies.You will be directly onsite with our customers and working on incoming tickets from your users: Setting up PC workplaces Installations, migrations, and rollouts User administration via Active...
-
IT Onsite Technician
3 settimane fa
Roma, Lazio, Italia Hemmersbach A tempo pienoRole: We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies. You are directly onsite with our customers and working on incoming tickets of your users: Setting up PC workplaces Installations, migrations and rollouts User administration via Active...
-
Ndt Technician
1 settimana fa
Roma, Lazio, Italia Approach People Recruitment A tempo pienoOur Client, Worldwide Leader in the Rail Industry, is looking for its new NDT Technician (Hand Testing).The role will be based in Italy & requires frequent traveling at a national level.This is an excellente opportunity to join a Leader in the Rail Industry, with great career development opportunities **Your Missions**:**About You**:- Engineering/Technical...
-
Roma, Lazio, Italia Randstad Digital Italia A tempo pienoCompito principale:Supportare l'azienda di consulenza con importanti clienti in ambito farmaceutico nel settore dell'IT e della automatizzazione. Aspetti chiave:• Supportare l'organizzazione delle attività di supporto Service Desk (L1, L2, L3);• Collaborare con gli altri dipartimenti dell'azienda per sviluppare strategie di innovazione;• Sviluppare...
-
Cyber security analyst l1
1 settimana fa
Roma, Lazio, Italia Azienda Riservata Italia A tempo pienoLa tua nuova azienda: Per un nostro cliente, multinazionale leader a livello globale in ambito IT Security & Cyber Defense, siamo alla ricerca di un SOC Analyst L1 da inserire all'interno del Security Operations Center (SOC).Responsabilità: Monitoraggio degli eventi di sicurezza tramite SIEM e altri strumenti di cybersecurity; Analisi preliminare degli...
-
Cyber Security Analyst L1
2 giorni fa
Roma, Lazio, Italia Azienda Riservata Italia A tempo pienoLa tua nuova azienda:Per un nostro cliente, multinazionale leader a livello globale in ambito IT Security Cyber Defense, siamo alla ricerca di un SOC Analyst L1 da inserire all#39;interno del Security Operations Center (SOC).Responsabilità:Monitoraggio degli eventi di sicurezza tramite SIEM e altri strumenti di cybersecurity;Analisi preliminare degli alert...
-
Freelance IT Support Technician
6 giorni fa
Roma, Lazio, Italia Tiro Partners Limited A tempo pienoTiro Partners Limited seeks a freelance IT support specialist to provide technical assistance and problem-solving services to our clients.ResponsibilitiesHandle incoming technical issues via phone or other means.Record accurate tickets/incidents/requests detailing reported matters or wishes.Process requests as first line support, addressing customer...
-
Cyber Security Analyst L1
15 ore fa
Roma, Lazio, Italia JR Italy A tempo pienoPer un nostro cliente, multinazionale leader a livello globale in ambito IT Security & Cyber Defense, siamo alla ricerca di un SOC Analyst L1 da inserire all'interno del Security Operations Center (SOC).Responsabilità:Monitoraggio degli eventi di sicurezza tramite SIEM e altri strumenti di cybersecurity;Analisi preliminare degli alert di sicurezza e...