Business Operations Executive, Mobile Business
2 settimane fa
Business Operations Executive, Mobile Business 4 days ago Be among the first 25 applicants
Company Description: China Mobile International Limited (CMI) is a wholly owned subsidiary of China Mobile.
To meet the growing demand in the international telecommunications market, CMI has expanded its footprint in 38 countries and regions.
Leveraging the strong support by China Mobile, CMI provides comprehensive international telecom services and solutions to enterprises, carriers, and mobile users.
Job Purpose Responsible for daily operation of mobile business, including sales operation, logistic support, customer services support and billing operation.
Job Functions & Required Skills / Knowledge Sales Operation - Assist sales team in different operation including but not limited to sales report management, stock forecast and preparation, sales fulfillment, target achievement report, etc.
Marketing Support - Working closely with Business Development team and HQ, support in different marketing activities including but not limited to Marketing Events Management, Marketing Material Preparation and Social Media Support.
Customer & Billing Support - Act as second tier support, assist customer service hotline in any escalated cases handling.
Coordinate with network partner on different operational issues and workflow enhancement.
Assist in different billing logistic and operation.
Process Management - Setup and enhance workflow and process to ensure the operation is compliant with different company policies.
Reporting - Assist the team in preparing different management reports.
Work closely with the product team to provide feedback on any areas for improvement, especially from a local operation perspective.
Job Requirements Degree holder in Business Management or Marketing.
First experience in the telecommunication industry.
Experience gained from a Mobile Network Operator is highly preferred, especially with experience working in multiple operational functions within the operator.
Experience in operation support function is definitely an advantage.
Basic knowledge of mobile networks.
Basic understanding in logistic management/customer services support is also needed.
Proficient in MS Office; knowledge in Visio is definitely an advantage.
Passion to make a difference, self-motivated, detail-minded, and high accuracy standards.
Good interpersonal skills.
Positive, confident, presentable, and with an ability to listen and articulate.
Proficiency in Italian and English; knowledge of Mandarin/Cantonese is an add-on.
Interested parties please send your full resume with current & expected salary by e-mail to Please indicate the reference in the subject line.
All personal data provided will be used for consideration of your job application only.
Seniority level Entry level
Employment type Full-time
Job function Administrative, Customer Service, and Information Technology
Industries Telecommunications
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