Sales Support Specialist
3 settimane fa
Sales Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Sales Support Manager Your role and responsibilities In this role, you will create and complete bids/estimations/quotations based on customer specifications or requirements/budget to achieve both market competitiveness and high margin for the Company. The work model for the role is: LI-Hybrid You will be mainly accountable for: Formulating competitive bids/estimates/quotations, taking into account the best available product mix and appropriate technical and commercial considerations for each situation. Ensuring tenders are well documented in a timely manner and with appropriate detail, including full and accurate costs. Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis), and if necessary, project management (e.g. quantifying hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions. Ensuring that inputs for editing activities are provided on time and according to established quality procedures. Managing external services to support bid/estimation preparation such as translations and governmental approvals. Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process. Regularly reporting the status of the bids/estimates/quotations using defined tools and analyzing the reasons for tenders being lost and won. Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels. Establishing and maintaining effective customer relationships to understand customer needs, ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to Sales Managers during technical meetings with customers. Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers to check match with specifications. Collaborating with Supply Chain Management to coordinate requests to subcontractors. Qualifications for the role You are skilled in the industrial automation sector with a specific background in process analytical systems. You have 5 or more years of experience in the same role and managing projects involving analytical systems. You are passionate about customer orientation and enjoy working in a team. Degree in Environmental / Process / Mechanical / Electrical Engineering, or Industrial Chemistry. You are comfortable communicating in Italian and English. Availability for short to medium-term travel (from 1 day to 2-3 weeks) within the national territory and abroad. More about us The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; and advanced digital solutions for device management, device health check, and predictive maintenance. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. MyABBStory For further info: Gaia Pinto, Talent Partner J-18808-Ljbffr
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