Lavori attuali relativi a Customer Experience Specialist - Lazio - The Learning Experience #328
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Customer Experience Specialist
4 mesi fa
Lazio, Italia Msx International Inc. A tempo pienoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Specialist Location: Lybra, Rome, IT, 30175 Customer Experience Specialist 40 hours a week Marghera, North of Italy, Hybrid Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The...
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Customer Experience Specialist
1 mese fa
Lazio, Italia Msx International Inc. A tempo pienoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Title: Customer Experience Specialist Location: Lybra, Rome, IT, 30175Customer Experience Specialist40 hours a weekMarghera, North of Italy, HybridAre you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist?The Academy has the job...
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Customer Experience Specialist
4 mesi fa
Lazio, Italia Msx International Inc. A tempo pienoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Specialist Location: Lybra, Rome, IT, 30175 Customer Experience Specialist 40 hours a weekMarghera, North of Italy, Hybrid Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The Academy...
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In Store Customer Experience Specialist
4 mesi fa
Lazio, Italia Hermes Italie S.P.A. A tempo pienoGENERAL ROLE The In Store Customer Experience Specialist is in charge in developing and delivering the most memorable journey for clients, embodying the Brand values to provide heartfelt and bespoke attention to customers.MAIN RESPONSABILITIES Embody values and culture, showing highest integrity and ethical behaviour, proactively promoting the same attitude...
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Customer Experience Manager
13 ore fa
Lazio, Italia Cisco Systems, Inc. A tempo pienoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...
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Customer Experience
2 settimane fa
Lazio, Italia Manpower A tempo pienoManpower is seeking a Complaint Intake Analyst for AbbVie, one of the leading pharmaceutical companies in the industry. The responsibilities include: Completing complaint intake via phone and email, including translating local languages to English, identifying complaint codes, following up for missing information, coordinating sample returns, and...
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Customer Experience Manager
3 mesi fa
Lazio, Italia Fives Group A tempo pienoReporting to the Deputy CEO Services, you will play a pivotal role in measuring and ensuring the improvement of customer satisfaction and positive experience, starting from gathering valuable customer feedback and following up the continuous improvement process.As main tasks you will:Advocate a customer-first mindset throughout the survey process and within...
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Customer Experience Manager
13 ore fa
Lazio, Italia Cisco Systems A tempo pienoTravel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...
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Customer Care Specialist
1 mese fa
Lazio, Italia Alpinestars S.P.A A tempo pienoCustomer Care Specialist (German speaking) Share via link Apply here Company Description Alpinestars is the leading global performance motorsports apparel, protection, and footwear manufacturer.For over 55 years, the company has been providing the world's best athletes and motorsports enthusiasts with technologically advanced products that fuse protection,...
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Customer Experience Manager
13 ore fa
Lazio, Italia Cisco Systems A tempo pienoTravel required – up to 20%What You'll DoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...
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It-Customer Experience Specialist
1 mese fa
Lazio, Italia Daiichi Sankyo Europe A tempo pienoPassione per l'innovazione.Considerazione per i pazienti.Con oltre 120 anni di esperienza scientifica e più di 17.000 dipendenti in oltre 20 Paesi, Daiichi Sankyo è attivamente impegnata nello scoperta, sviluppo diffusione di nuovi standard di cura che arricchiscono la qualità della vita in tutto il mondo.In Europa ci concentriamo su due aree: l'obiettivo...
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Ecommerce Customer Service Specialist
2 settimane fa
Lazio, Italia Alpinestars S.P.A A tempo pienoShare via link: Job Link Company Description Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer.For over 55 years, the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse...
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Customer Experience Manager
13 ore fa
Lazio, Italia Cisco Systems, Inc. A tempo pienoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...
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It-Customer Experience Specialist
1 mese fa
Lazio, Italia Daiichi Sankyo Europe A tempo pienoPassione per l'innovazione. Considerazione per i pazienti. Con oltre 120 anni di esperienza scientifica e più di 17.000 dipendenti in oltre 20 Paesi, Daiichi Sankyo è attivamente impegnata nello scoperta, sviluppo diffusione di nuovi standard di cura che arricchiscono la qualità della vita in tutto il mondo.In Europa ci concentriamo su due aree:...
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Ecommerce Customer Service Specialist
2 settimane fa
Lazio, Italia Alpinestars S.P.A A tempo pienoShare via link: Job LinkCompany Description Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 55 years, the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse...
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Customer Experience Manager
2 mesi fa
Lazio, Italia Teradata Group A tempo pienoOur Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The...
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Customer Experience Manager
4 settimane fa
Lazio, Italia Teradata Group A tempo pienoOur CompanyAt Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The...
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Customer Marketing Specialist
1 mese fa
Lazio, Italia Docplanner A tempo pienoDocPlanner Italy, leading company for healthcare digital services, is looking for a Digital Marketing Specialist to join our Customer Marketing local team and play a pivotal role in building upsell processes for our customers.The candidate will be part of the Customer Marketing global team and work in close collaboration with both local and global Product...
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Customer Marketing Specialist
1 mese fa
Lazio, Italia Docplanner A tempo pienoDocPlanner Italy, leading company for healthcare digital services, is looking for a Digital Marketing Specialist to join our Customer Marketing local team and play a pivotal role in building upsell processes for our customers.The candidate will be part of the Customer Marketing global team and work in close collaboration with both local and global Product...
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Customer And Operations Specialist
4 settimane fa
Lazio, Italia Walliance A tempo pienoWalliance is a premier Italy-based investment company, recognized as one of Europe's leading platforms for real estate and renewable energy investments.With a strong foundation in real estate, we provide global investment opportunities, offering investors access to a diverse portfolio.Your Professional Opportunity As an Operations and Customer Service...
Customer Experience Specialist
4 mesi fa
As a Customer Experience Specialist, you're the go-to person for building strong connections with our customers and making sure they smoothly use Kaizo in their daily work. You play a big part in giving great service, being the customer's ally, and building strong trust. Ready to make Kaizo experiences even better? Let's do it Requirements Are you ready to embark on this journey with us?Minimum of 2 years of experience in a customer-facing role
Proficiency in customer activation and onboarding
Ability to excel in a fast-paced, ever-evolving work environment
Exceptional command of both spoken and written English; proficiency in at least 1 additional language is a must-have
Previous experience as a Team Lead or Quality Control Expert in customer support is required
Technical proficiency in Customer Support tools, including experience with CRM tools such as Zendesk, Salesforce, or Intercom; knowledge of HubSpot is a plus
Based in Portugal What does your quest here entail?Interact with B2B customers to foster strong partnerships, assisting them throughout their journey.
Manage, analyze, and validate churn, renewals, and revenue growth data within our internal systems.
Guide customers through the onboarding process, taking full ownership of their experience and collaborating effectively across teams to ensure successful activation.
Conduct regular meetings with customers during onboarding to provide ongoing support and collect valuable feedback.
Oversee the Product Help Center and contribute to the development of additional onboarding and support materials for customers.
Engage in internal initiatives such as workshops, webinars, and group onboarding sessions
What's all the fuss about?We leverage AI, gamification, and machine learning to help customer service agents become support champions
We got named in Forbes' list of Top 25 Machine Learning Startups To Watch In 2020
We are a super international team of 15 people and 10 nationalities
We're shaking up the customer service industry with our innovative solutions
What's in it for you?An office right in the heart of Amsterdam or co-working in Portugal
Great office gear: MacBook, tools, desks, chairs — there's something for everyone
Flexible schedule, remote work (within the EU time zone)
Fun workstations (2019: Tuscany, 2020: Zoom , 2021: Portugal, 2022: Italy) & open holiday policy
Psst. Do you want to help us understand what makes you the best match for this role? Feel free to send us a 2-minute video motivation. Customer Experience Specialist, Customer Experience Manager, Customer Service Specialist, Customer Experience Associate, Customer Experience Agent
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