Product Owner On Aftersales Systems

4 giorni fa

Turin, Piemonte, Italia Stellantis A tempo pieno

Get AI-powered advice on this job and more exclusive features. Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company. The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work. With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders. Job Overview: The technical services department covers activities such as repair methods, technical assistance, recall campaigns, or warranty processes. In this frame, several systems are provided to repairers so that they can perform the repair and service activity, from appointment booking to warranty claim submission. Part of these systems are front and others back office, some of them are mandatory (technical assistance, warranty tools) and others are alternatives to existing tools in the market or DMS (appointment manager, mobile reception). The interfaces between repairers' DMS and technical services systems enable smooth integration and enhance the user journey. Today, a same activity can be covered by different systems depending on regions and brands, but several convergence projects are in progress to converge into a single tool per activity. New Stellantis systems are built based on platform technology (ServiceNow, Adobe, etc.). Product owners around these systems are key to grant expertise, support, and consistency. Technical services systems are used by 25,000 repairers covering all Stellantis brands over 6 regions. Key Responsibilities: Manage several applications intended for the network of repairers. Provide expertise around applications within scope. Understand the interaction of applications integrated into a global ecosystem and interfaces between applications. Describe needs and write functional requirements consistent with business needs and/or the needs of cross-functional projects that rely on the product (these needs are described in the form of User Stories which feed the Product Backlog). Prioritize and arbitrate the product backlog to continually maximize its value. In the case of a program, coordinate with the Product Owners of the products or components with which it interacts. Define and revise the content of product releases in line with business needs and/or the needs of cross-functional projects that rely on its product. Make operational decisions on the product. Ensure the maximum quality of the product. Coordinate user acceptance testing (UAT) with business users and describe acceptance scenarios. Write and update user guides and support documentation that allows communication around developments. Participate in project rituals. Keep the product backlog active. Cooperate with the team in charge of RUN activity. Train and support. Contribute to analyzing user requests and processing tickets that require a high level of expertise. Validate access requests to the applications in scope. Define and follow KPIs. Verify that the business objectives are achieved via the product monitoring indicators and trigger necessary actions at the backlog level if necessary. Qualifications: Degree in Economics or Engineering. Proven experience in Aftersales Systems. Skills: Good level of English. Knowledge of after-sales processes and tools. Knowledge of BI tools (Google Analytics / PowerBI). Knowledge of digital project processes (Agile Method, Design wireframes, etc.). Knowledge of network structure. Knowledge of ServiceNow. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation, and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. Seniority Level Mid-Senior level Employment Type Full-time Job Function Marketing, Customer Service, and Sales Industries Motor Vehicle Manufacturing J-18808-Ljbffr

  • Aftersales Systems Product Owner

    4 giorni fa

    Turin, Piemonte, Italia Stellantis A tempo pieno

    Job Overview: The technical services department encompasses various activities, including repair methods, technical assistance, recall campaigns, and warranty processes. To support these activities, several systems are provided to repairers, enabling them to perform the repair and service activity efficiently. These systems include both front-office and...

  • Aftersales System Product Owner

    2 giorni fa

    Turin, Piemonte, Italia Stellantis A tempo pieno

    Job OverviewThe Technical Services Department covers various activities, including repair methods, technical assistance, recall campaigns, and warranty processes. This framework provides systems to repairers to perform repairs and service activities, from appointment booking to warranty claim submission. These systems include front- and back-office...

  • Product Owner Aftersales and Technical Services

    4 giorni fa

    Turin, Piemonte, Italia Stellantis A tempo pieno

    Key Responsibilities for this position include managing multiple applications for the network of repairers, providing expertise on applications within scope, understanding the interaction of integrated applications, and describing needs and writing functional requirements consistent with business needs. Additionally, the product owner prioritizes and...

  • Product Owner

    1 settimana fa

    Turin, Piemonte, Italia Integratedsolutions A tempo pieno

    Per la realizzazione di progetti web ad alto contenuto tecnologico, ricerchiamo un/una Product Owner che condivida la nostra passione per la tecnologia e l'innovazione, con un focus sulla gestione ed evoluzione di prodotti software di alta qualità. La risorsa sarà inserita nella nostra BU sviluppo software. La figura avrà la responsabilità di gestire...

  • Product Owner

    1 settimana fa

    Turin, Piemonte, Italia Integratedsolutions A tempo pieno

    Per la realizzazione di progetti web ad alto contenuto tecnologico, ricerchiamo un/una Product Owner che condivida la nostra passione per la tecnologia e l'innovazione, con un focus sulla gestione ed evoluzione di prodotti software di alta qualità. La risorsa sarà inserita nella nostra BU sviluppo software. La figura avrà la responsabilità di gestire...

  • Product Owner

    5 giorni fa

    Turin, Piemonte, Italia Experis A tempo pieno

    Experis, brand di ManpowerGroup, leader in 54 paesi nella Ricerca e Selezione del personale, sviluppo di Career & Skills, Consulenza IT and Engineering e System Integration, per la propria divisione Automotive è alla ricerca di un/una:Product Owner- ConnectivityInserita in un contesto ad alto contenuto tecnologico, la risorsa avrà la responsabilità del...

  • Functional Owner

    7 giorni fa

    Turin, Piemonte, Italia Luxoft A tempo pieno

    **Project** Description**:Luxoft is an industry-leading software integrator and solution house for automakers and automotive suppliers.There are millions of cars on the road today with solutions designed by Luxoft.Together with our German partner, we are working on the development of modern and future technologies such as Advanced Driver Assistance Systems...

  • IT Product Owner

    5 giorni fa

    Turin, Piemonte, Italia Sellaleasing A tempo pieno

    Join to apply for the IT Product Owner | Canali Digitali role at Banca Sella . Siamo uno dei più grandi gruppi bancari privati e indipendenti italiani che fonda le sue radici in una storia imprenditoriale lunga 450 anni e caratterizzata da innovazione e apertura. Stiamo lavorando per costruire l'ecosistema finanziario sostenibile del futuro con l'obiettivo...

  • Senior Product Manager

    21 ore fa

    Turin, Piemonte, Italia Basf venezolana, s.a. A tempo pieno

    About the RoleWe are seeking a Senior Product Manager - PU Systems to join our team. As a Senior Product Manager, you will be responsible for coordinating and supporting the technical development activities for a sub-region according to Marketing, Technical Development guidelines.Key Responsibilities:Develop customer specific product specifications in...

  • System Owner

    2 giorni fa

    Turin, Piemonte, Italia Stellantis A tempo pieno

    Qualifications and SkillsWe are looking for a candidate with a degree in Economics or Engineering and proven experience in Aftersales Systems. The ideal candidate should have good-level English skills, knowledge of after-sales processes and tools, and familiarity with BI tools (Google Analytics / PowerBI). Knowledge of digital project processes (Agile...

  • Product Manager for Technical Services Systems

    2 giorni fa

    Turin, Piemonte, Italia Stellantis A tempo pieno

    About StellantisStellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. We remain deeply rooted in the...

  • Product Owner

    2 giorni fa

    Turin, Piemonte, Italia Edenred Italia A tempo pieno

    Job DescriptionWe are seeking a highly skilled Product Manager, Data Products & Services to join our team at Mobilisights. In this role, you will be responsible for owning the full product lifecycle and responsibilities for a set of data products, potentially an entire product line.About the CompanyMobilisights is a Data Business Unit created by Stellantis...

  • Function Owner

    1 settimana fa

    Turin, Piemonte, Italia Design Consulting GmbH A tempo pieno

    Function Owner - for the integration of a new infotainment system into a specific platform competence with high level of experience in the team are required Fluent English is MANDATORY because it is the official language of the project. NICE TO HAVE Italian language. NICE TO HAVE German language. Experience in Automotive Fields. Knowledge of...

  • Product Owner Data Solutions

    7 giorni fa

    Turin, Piemonte, Italia Edenred Italia A tempo pieno

    About MobilisightsMobilisights represents the future of mobility solutions, leveraging cutting-edge technology and data insights to drive innovation and growth. As a subsidiary of Stellantis, we have access to unparalleled resources and expertise, allowing us to develop and deploy scalable data solutions for the global market.We are built like a startup,...

  • Automotive OEM Functional Owner Position

    6 giorni fa

    Turin, Piemonte, Italia Luxoft A tempo pieno

    **Driving Innovation**Luxoft is at the forefront of developing advanced driver assistance systems (ADAS) that prioritize safety, efficiency, and a superior driving experience. We work closely with a German partner to bring these cutting-edge technologies to life.Join Our TeamThis is an exciting opportunity to leverage your expertise as a Functional Owner,...

  • Product Data Manager

    6 giorni fa

    Turin, Piemonte, Italia Argotec A tempo pieno

    Job DescriptionArgotec is revolutionizing the aerospace small satellites business with a focus on accuracy and exceptional service.We aim to produce and deliver satellites as a technological factory, with Maintenance playing a crucial role as the business partner behind the scenes. Our team drives continuous improvement and maintains equipment to ensure...

  • Lighting Function Owner

    2 settimane fa

    Turin, Piemonte, Italia Italdesign Giugiaro A tempo pieno

    Torino, ItaliaEngineeringItaldesign is expanding its engineering activities in automotive Exterior and Interior Lighting field and is looking to hire a Lighting Function Owner to join our Lighting Team in Moncalieri.**Responsibilities**- The Lighting Function Owner will act as single point of contact for all lighting functions topics internally and...

  • Data Product Lead

    7 giorni fa

    Turin, Piemonte, Italia Edenred Italia A tempo pieno

    About UsMobilisights is a global leader in connected car data solutions, empowering businesses to make informed decisions and drive innovation. Our vision is to create a smarter world where data powers growth and transformation.We are part of Stellantis, a multinational corporation with 300,000 employees worldwide. With our roots in the automotive industry,...

  • Systems Engineering Leader

    5 giorni fa

    Turin, Piemonte, Italia Tn Italy A tempo pieno

    Job Description**About Tn Italy**Tn Italy is the true pioneer of automotive turbocharging, dating back more than 60 years and continues today as the world's leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars, commercial vehicles and off-highway equipment.We have a...

  • Product Manager

    2 settimane fa

    Turin, Piemonte, Italia Marble Headhunter A tempo pieno

    Product Manager at Warc Africa Join Warc Africa as a Product Manager , where you will lead the development and optimization of essential internal systems to drive operational efficiency and support our organizational growth. Reporting to senior leadership, this role will focus on designing and implementing tools and processes that enable Warc teams to work...