Logistics Operations Specialist
4 settimane fa
Job Overview
Bdp International is a leading logistics company dedicated to providing exceptional service to our customers. Our team of professionals works together to ensure seamless execution of customer orders, adhering to strict quality standards.
Key Responsibilities
- Coordinate and execute customer orders in accordance with their requirements and procedures based on PSA BDP Ethics.
- Contact with dedicated customers for instructions and reminders.
- Process agent and early warning messages (network contact).
- Communicate information to customers and partners in parallel.
- Handle anomalies and disputes, proposing corrective and preventive measures.
- Contact warehouse and other subcontractors as necessary.
- Inform and advise customers on formalities related to international movement of goods.
- Communicate file information to hierarchical managers.
- Monitor quality of service center services.
- Create SOPs when required to support offshoring process.
- Troubleshoot issues as they arise.
Requirements
- 2 years of experience in logistics and forwarding operations/regulations and documentation or a degree in logistics.
- Professional degree from a licensed educational institution specialized in logistics and forwarding preferred.
- Computer literacy with Microsoft software applications and/or other market-leading software applications.
- Good communication skills in English (minimum B2).
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