Lottery Field Service Technician I
9 ore fa
Job DescriptionResponsibilitiesJoin the WINNING TEAM at IGT Global
IGT is seeking a Lottery Field Services Technician in Florence, KY.
The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization.As a Lottery Field Service Technician II at IGT, you will have a unique opportunity to play a crucial role in maintaining and servicing IGT equipment at Retailer locations.
Our company is dedicated to delivering flawless lottery experiences to customers, and you will be at the forefront of this mission.
In this role, you will be responsible for:Transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.Attending driver training and following IGT vehicle policy regarding the use and maintenance of the company vehicle.Maintaining equipment to promote continuous operation of IGT equipment.Troubleshooting malfunctioning equipment to restore it to working order in the field.
This may include swapping failed equipment, cleaning it, and making minor adjustments to the malfunctioning component.Communicating effectively and efficiently with Dispatchers.
Accurately reporting activity, arrival and departure times, problems, details, and resolutions of failures to Dispatch.Delivering marketing supplies and consumable parts such as paper, ribbons, bet slips, etc., and tracking inventory of these items.Delivering basic training to new retailers or refresher/remedial training to retailers who are performing procedures incorrectly, such as changing paper and ribbon.Completing primary forms for reporting activities, equipment problems, recommendations for procedure improvements, etc.Employment BenefitsIGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):Company vehicle to take home for work use only (Field Services only, depending on location)Medical benefits on day one of being an IGT employee12 paid holidays plus two floating holidays per yearThree weeks of paid vacation per year, prorated first-year401K with employer match and 100% vested on day oneCompany-paid parental leave, life insurance, short-term and long-termGym membership reimbursement, free theft protection, and tuition reimbursement$1000 Sign-on Bonus (Paid out after 1 year)QualificationsA high school degree or GED equivalent is required.1 - 2 years of experience in a customer service-related position1 - 2 years of experience in technical repairsCandidates must possess a valid driver's license, have a good driving record, and demonstrate the ability to perceive colors correctly.Physical Requirements: Must climb a ladder and lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or the rooftop of the retailer's location).
Must be able to sit and drive for prolonged periods, demonstrate skill when working with tools, and work with moving parts and electrical current.
May work at heights (rooftop) for equipment installation, work in close quarters, and/or be exposed to inclement weather during some installations.Keys to SuccessBuilding collaborative relationshipsDecision makingDrive resultsFoster innovationPersonal energySelf-leadership #J-18808-Ljbffr
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Lottery Field Service Technician I
9 ore fa
Firenze, Italia Ziprecruiter A tempo pienoJob Description Responsibilities Join the WINNING TEAM at IGT Global! IGT is seeking a Lottery Field Services Technician in Florence, KY. The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization.As a Lottery Field Service Technician II...
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Lottery Field Service Technician I
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Firenze, Italia ZipRecruiter A tempo pienoJob Description Responsibilities Join the WINNING TEAM at IGT Global! IGT is seeking a Lottery Field Services Technician in Florence, KY. The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization. As a Lottery Field Service...
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