High-End Client Engagement

3 settimane fa

Lazio, Italia Bulgari A tempo pieno

**Position**:
Within the **Global High Jewelry & High-End Watches (High-End) team **, based in **Rome **, we are searching for a High-End Client Engagement & Experience intern.
Reporting to the **High-End Client Development Director **, this role has the aim to support the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI (High-Net-Worth Individuals) and VICs (Very Important Clients), ensuring excellence in planning unique Client Journeys and relationship-building activities.
**Job responsibilities**:
**Key Accountabilities**:
- Assist in analyzing client data to support tailored engagement strategies.
- Support targeting strategies for client experiences, including proposing client lists in collaboration with markets and consolidating client profiles (qualitative and quantitative data).
- Contribute to the planning and coordination of exclusive high-end client experiences.
- Refine and improve the Toolkit and update semester calendar to ensure client activations at key moments and locations.
- Collaborate on the development of gifting programs for high-value clients.
- Help identify and leverage client development opportunities to delight clients.
- Oversee the annual targets of the Client Journey plan (by market) and follow up with those who have not updated their activations.
- Assist in tracking budgets and managing suppliers for client-related activities.
- Monitor competitors' activities related to client experiences and provide insights to enhance strategies.
**Profile**:
**Qualifications / Professional Capabilities**:
- University degree in Business Management or a related field; study experience abroad will be considered a plus.
- Good relational and communication skills.
- Strong attention to detail, accuracy, and analytical skills.
- Fluency in Italian and English; other languages are an advantage.
**Personal Competencies**:
- Client-focused mindset with a collaborative and solution-oriented attitude.
- Cultural sensitivity.
- Business awareness.
- Planning and organization.
- Adaptability and eagerness to learn.
**_BVLGARI _**
**MAISON***:
- Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company's international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back - to nature and to the community. In 2024 the Maison announced the creation of _Fondazione Bvlgari _, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.

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