Sales Associate Temporary

1 mese fa

Torino, Italia Hermès Italie Spa A tempo pieno

28.08.2024 Sales Associate Temporary - Boutique Torino

Type de contrat : CDD Pays/Région : Italie Ville : Torino, Turin Travail : Retail Expérience : Minimum 1 an Société : Hermès Italie SpA Description du poste

GENERAL ROLE The Sales Associate is in charge of assisting clients through personalized and memorable customer experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with the highest integrity.

MAIN RESPONSIBILITIES Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience; Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services; Support customers providing all types of information, including aftersales product care suggestions; Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships; Collect and update client data, in accordance with privacy policy and company procedures; Play an active role in customers' events and animations whenever needed; Build a solid product knowledge, keeping updated with novelties, prices, and stock availabilities. PROFILE Bachelor's degree preferably with a fashion/linguistic focus; Fluency in Italian and English. A third language will be considered an advantage; Professional background: experience in direct sales to clients, preferably in a luxury goods boutique; Proficient with Excel / IT tools; Willing to work temporarily. The fixed-term contract is estimated to last 6 months. Professionalism, enthusiasm, dynamism, ease of integration, and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements:

Excellent interpersonal and communication skills, with a customer service orientation; Team player mentality to build meaningful relationships and ability to work autonomously; Availability, flexibility, and dynamism to function in a high-pace environment; Determined to be part of a people-centric retail project, for which a vocation for human values, passion, and a strong aesthetic sense is required. A propos du groupe Hermès

Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 20 000 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d'exception. Quinze métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.

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