Customer Development Specialist

3 settimane fa

Maranello, Italia Ferrari A tempo pieno

Location: Maranello, IT- Professional Area: Sales & Marketing- Job Description:
- Ferrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.
In order to strengthen our Customer Development team we are looking to hire a Customer Development Specialist based in Maranello (Italy).
- In this position you will:
- Make regular and ad-hoc analysis on Clients Data for HQ and Market stakeholders
- Manage the maintenance and evolution of reporting on Clients data (development of OAC Self Service platform, creation of dashboards with change into how we look at data)
- Enrich the customer database profiling, participate to current data model extension and governance to better qualify customers and be more effective in targeting activities and Clients selections
- Manage the maintenance and enrichment of customer base segmentation strategy
- Manage periodic relation with markets for specific support requests and monitoring of Dealer performances on marketing Kpis
- Collaborate with other HQ Dept on dedicated projects mainly related to CRM tools
In order to succeed in this challenging role, you will ideally have achieved excellent academic results and you will have gained 2 years of experience in the field.Analytical skills, proficient use of Excel and strong communication skills are mandatory.
In Ferrari you must exhibit the capability to work in a highly-dynamic and fast-changing environment, thinking analytically, including attention to details and critical thinking ability.
Fluent English is required for the position.
We are an Equal Opportunity Employer.
**Location**: Maranello
**Seniority**:Entry Level
**Contract duration**:Permanent contract
**Ferrari offer**: Company sports & fitness facilities, company restaurant with seasonal menus and wellness options, preventive health programs for staff and children, scholarships, school book refunds, summer camp, Ferrari events and Family Day.

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