Personalization Specialist
5 mesi fa
Location: Maranello, IT- Professional Area: Sales & Marketing- Job Description:
- Ferrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferrari means working with engineering excellence and innovation on the highest level. Above all Ferrari is an international team working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.
In order to strengthen our Sales team based in Maranello we are looking to hire a Personalzation Specialist.
Key to our Sales & Marketing team, the Personalization team develops and delivers customized solutions for car-personalization for our clients, including our most loyal collectors, with a product portfolio ranging from a detailed program of options to Tailor Made solutions.
As Product Personalization Specialist you will have dedicated focus on the “Ferrari Atelier” in Maranello where clients share with you their requirements in order to develop their fully personalized Ferrari, and the Special Equipment Program where you will manage requests coming from customers configuring their cars in one of the ~200 point of sales worldwide.
In more detail, you will analyse monthly results of sales/customers/forecasts compared to target objectives and make recommendations for performance improvements.
You will recommend commercial and marketing activities to support business development, and gain customer feedback in order to develop new initiatives.
Required profile:
In order to succeed in this challenging commercial role, we are looking ideally for a graduate with First-class degree in engineering or economics/commercial disciplines, and gained professional experience with focus on customizations, limited editions and of course customer relations.
Ideally, therefore, you have worked in dedicated project management, including pricing and budgeting responsibilities, where you have been accustomed (and successful) working with short lead-times, changing parameters, managing complexity and reaching ambitious goals within the targets. Advanced use of Excel/IT tools are important.
In Ferrari we can expect you to be capable of thinking analytical, client-oriented and highly structured, being clearly communicative in order to proactively support end-users. Strong interpersonal skills are a must, while previous sales and customer management experiences are important.
Fluency in English, Italian and ideally a third language (including French, German, Asian languages) are of value-added.
**Location**: Maranello, Italy
**Department**: Ferrari Marketing & Commercial
**Seniority**: Middle Level
**Ferrari offers**:Company sports facilities, company restaurant with seasonal menus and wellness options, preventive health programs for staff and children, scholarships, school book refunds, summer camps, Ferrari events and Family Day, conventions.
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