Operations Manager
2 mesi fa
Are you currently managing operations in transportation and seeking for new, exciting challenges?
We have a great opportunity for you to further develop your career and become proficient in pharma GDP , thanks to our in-house expertise at Eurotranspharma Italia .
We are the game changer in pharmaceutical transportation across Europe, driven by passion for excellence and sustainability.
At our offices in Milan or Caserta area (Italy) we are currently seeking for a dynamic and talented Operations Manager .
Main objective The Operations Manager is responsible for organizing the transport operations for Eurotranspharma (ETP), in Italy.
They are the point of contact for the day-to-day general management, including relations with employees and the management of subcontractors.
The role oversees an overall team of approximately 20 people, via 2 Area Managers and 2 Hub Directors.
Key responsibilities --> To manage activities associated with the transport and distribution of pharmaceutical products from ETP Transit Points & Hubs to the customers: Point of contact for drivers, responsible for ensuring cleanliness and punctuality.
Responsible for the vehicle maintenance performed by their staff.
Responsible for quality improvement and quality assurance.
To ensure customer service is delivered at the agreed level, strictly following both quality procedures and safety regulations.
Services are provided in accordance with SLAs and KPIs set internally and externally.
To support the achievement of annual business objectives.
--> Responsible for managing the operations process, planning, control and performance improvements, to ensure an efficient deployment of personnel and equipment: Responsible for budgeting, financial data analysis and cost control To maintain and promote good cooperation between employees from all departments.
To follow-up on actions related to GDP, ISO 9001; to make proposals for environment and safety improvement.
To support the deployment of the company TMS Atlas, in the future.
--> To advise on medium- and long-term policies regarding people and resources: To implement general human resources policies in consultation with the HR department, concerning job interviews, performance reviews and absenteeism.
To assess their entrusted staff during annual evaluation interviews.
To monitor working conditions.
--> To maintain optimum contacts with departmental staff and subcontractors/external service providers (e.g.
Technical Requirements editing, KPI's, audits).
Experience Senior level Operations manager with proven, sound experience (min.
10 years) in express transport or groupage transport.
Previous exposure to pharmaceutical temperature-controlled transport networks (preferred).
Appropriate training, competence and experience in GDP.
A track record of successfully managing and leading operations teams.
Skills & Competencies Familiarity with Transport Legislation and transport activity in Italy, GDP best practice processes, Quality systems, and tools.
Logistics system knowledge, good understanding of ERP and WMS/TMS systems, as well as other business supporting IT software and tools.
Languages (written and spoken): Italian native; English fluent; French is a plus.
Qualifications A Master's degree in a relevant field (Engineering/ Logistics & Transportation/ Economics & business management) or equivalent experience.
Company & Values Eurotranspharma is the leading European transport company 100% dedicated to healthcare products .
In strict compliance with Good Distribution Practices (GDP) , Eurotranspharma distributes health products at controlled temperatures (+2°C/+8°C / +15°C/+25°C) .
Thanks to its connected IT tools, Eurotranspharma ensures last-mile healthcare distribution via a unique network in Europe and a control tower allowing complete traceability from end-to-end.
The company operates on the European market through 48 transport platforms, 6 hubs, 1,200 employees in 10 countries.
Eurotranspharma is part of the Walden Group, an independent family company and major player in logistics and transport in Europe.
Walden is organised around 2 main pillars of expertise: Healthcare, as the European leader for the entire Healthcare & Pharma supply chain with the companies Movianto, Eurotranspharma, and Transpharma International; and Express Transport, as a leading private operator in B2B and B2C transport in France with Ciblex and Relais Colis.
With numerous investments, Walden has developed its own digital branch, Walden Digital, to develop solutions to increase the safety and quality of its subsidiaries' processes.
Walden is present in 16 countries , has more than 6,000 employees , and a turnover of 2.6 billion euros in 2022.
The Walden Group's culture is centred around 5 Core Values: Quality , Client Centricity , Integrity , Innovation and Joy .
The core values form the blueprint for how we interact with each other, our customers and our community.
Living the values creates a culture that enables us to succeed in everything we do
We offer: Comprehensive compensation and benefits package A collaborative and innovative work environment; The opportunity to leave your own footprint at an ambitious , dynamic and international organization.
Eurotranspharma/Walden Group is an equal opportunity employer All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.
Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition.
Eurotranspharma/Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
Eurotranspharma/Walden Group apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Eurotranspharma/Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Eurotranspharma/Walden Group.
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