Partner Brand Leader

2 settimane fa

Milano, Italia AllSaints A tempo pieno

**Partner Brand Leader (Concession Manager) - COIN Milan**:
**Milan, Lombardy, Italy**:
**THE ALLSAINTS TEAM**

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

**THE ROLE**

As our partner brand leader in a department store concession, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers.

Standing out in your surroundings for all of the right reasons, you’ll take full ownership for delivering the AllSaints experience in your concession, as well as engaging in the customer and delivering amazing service. This is your opportunity to introduce AllSaints to potential new customers, and showcase the unique products and incredible customer service we offer.

The role will involve great time management, resilience, multitasking and determination to ensure that the customer journey, the financial targets and delivery of business critical updates all happen appropriately.

Leadership of your team will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

**WHAT WILL I BE DOING?**
- You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring customer experience
- Partnering and developing strong relationships with the host store, you will look for opportunities to elevate and promote the brand
- You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual’s needs
- Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
- With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
- Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms

**WHAT SKILLS DO I NEED?**
- First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
- You love fashion We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three)
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when ne

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