Internship - Web and App Project Assistant
3 giorni fa
**Role purpose**:
The role consists in supporting the management of projects and the day-by-day improvement of the customer experience on the digital channels assisting Vodafone’s B2B customer base
**Key accountabilities and decision ownership**:
- Help managing the My Vodafone Business app and the selfcare portal evolution from the concept creation to the project release;
- Collaborate with the “marketing customer base team” to implement the best and most profitable sales campaigns;
- Build the best customer experience for each business segment;
- Understand customer behaviour and needs through data analysis to satisfy customer needs and help preventing churn, while increasing channels’ penetration.
**Core competencies, knowledge and experience**:
- Robust understanding of business needs and primary stakeholders;
- Clear understanding of industry trends, economics, financial KPIs (e.g. profit & loss) market and customer dynamics;
- Business foresight and entrepreneurship to contribute to the wider digital business strategy;
- Excellent analytical mindset, high attention to detail and desire to make improvements;
- Strong communication and presentation skills, enthusiasm and motivation;
- Fluency in written and spoken English and Italian;
- Passion for digital/technology
**Must have technical / professional qualifications**:
- Graduate education (business degree, engineering degree).
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Milano, Italia Vodafone A tempo pieno**Role purpose**:The role consists in supporting the management of projects and the day-by-day improvement of the customer experience on the digital channels assisting Vodafone's B2B customer base**Key accountabilities and decision ownership**:- Help managing the My Vodafone Business app and the selfcare portal evolution from the concept creation to the...
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Milano, Italia Mindshare A tempo pienoMindshare is looking for a Finance Assistant internship.The Finance Assistant internship will be involved in supporting the Client Finance team in all activities concerning the planning of various activities, billing analysis and control, analysis of client profitability. He/she will take care of the various deadlines in support of the team, document control...
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