Director of Operations

2 mesi fa

Firenze, Italia Auberge Resorts Collection A tempo pieno

**Director of Operations Summary Profile**:
**Our Company and Our Property**:
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With 26 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are best loved because we are intimate, stylish, soulful and deeply personal.

Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.

**Role Summary**:
The Director of Operations of Collegio alla Querce will be charged with the oversight of operations for the property to become a one-of-a-kind iconic resort that attracts an affluent clientele interested in culinary, wellness, adventure between buzzy Florence and the beauty and charm of the Tuscan countryside. They will develop a local culture that attracts top tier talent and connects to the community. They will lead the recruitment efforts so we will allow us to be the employer of choice in Florence, Auberge’s third property in Europe and build a loyal base of advocates creating one of the most coveted and special destinations in Italy.

**Core Responsibilities**:
Please note that this is not an exhaustive list of everything that needs to be done Within this, the key responsibilities for this position are:
Operational Wherewithal. Oversee the deployment of the strategy and business plan for Collegio alla Querce to deliver on our mission of being the best-loved operator of one of a kind luxury hospitality and experiences.

Service Excellence Leading Service Excellence to ensure the fundamentals are in place for a successful embedding of our culture to be best loved.

Recruitment, Employee Branding and Culture Build. Execute the recruitment and employee branding strategy so that Collegio alla Querce is the employer of choice in Florence. Responsible for building a rich culture of trust, pride and joy that will result in a high employee advocacy and engagement.

Operational Excellence and Quality. Oversee the execution and successful implementation of the guest experience - Pre-Arrival, Arrival, During The Stay, Departure and Post-Departure to ensure that our guests report the highest levels of personal and customized services.

Guest Experience. Responsible for the guest advocacy and engagement by being present as well as leading the operations team to continuously bridge and mitigate defects through a lens of continuous improvement.

Experiences, Programming and Partnerships. Responsible for executing curated guest experiences unique to Collegio alla Querce based on the pillars of culture, art, culinary and adventures through daily rituals, activities, amenities, product selection, partner alignment, and space activation.

Financial. Responsible for the management of Pre-Opening and OS&E budgets as well the build of the Operating Budget. Responsible for developing the right labor models and controls to deliver on the budgeted margins.

Owner Relations. Effectively support owner relationships on behalf of Auberge, to ensure the owners maintain trust and confidence in our stewardship of their asset.

**Skills and Attributes**:
Critical Thinking

Ability to understand business issues and operations in terms of revenue, costs, profit, guest and service expectations. Relentlessly focused on our performance and results.

Ability to collaborate on budgets and P&L to build the business and improve YOY flow thru margins.

Monitors financial performance and contribution to profitability whilst coaching Department Heads on how they may continue to refine and improve performance.

A proven leader of multi-channel teams, with experience in establishing rigorous KPIs and processes to generate measurable business results and driving revenues.

Adept at project management and managing multiple stakeholders, priorities and deliverables with sound planning and communication skills.

Demonstrates guest centric/market focus and the cap

  • Operations Director

    3 settimane fa

    Firenze, Italia Gruppo Florence S.P.A A tempo pieno

    Operations Director Gruppo Florence è una piattaforma italiana integrata, principale riferimento in termini di best practice al servizio dei brand del lusso, per lo sviluppo e la produzione di collezioni di prêt-à-porter, pelletteria e calzature. Per la nostra Holding, siamo alla ricerca di un/a Operations Director. La persona, riporto del Direttore della...

  • Operations Director

    22 ore fa

    Firenze, Italia Gruppo Florence S.P.A A tempo pieno

    Operations Director Gruppo Florence è una piattaforma italiana integrata, principale riferimento in termini di best practice al servizio dei brand del lusso, per lo sviluppo e la produzione di collezioni di prêt-à-porter, pelletteria e calzature. Per la nostra Holding, siamo alla ricerca di un/a Operations Director. La persona, riporto del Direttore della...

  • Operations Director

    1 mese fa

    Firenze, Italia Culture Digitali Srl A tempo pieno

    Per importante Consorzio di Depurazione ricerchiamo un Operations Director.Dettagli sul clienteImportante Consorzio di Depurazione.DescrizioneL'Operations Director avrà la responsabilità del funzionamento dell'intera struttura. Sarà responsabile della gestione operativa, ai fini di un'ottimizzazione della struttura organizzativa e delle risorse impiegate...

  • Operations Director

    1 mese fa

    Firenze, Italia Culture Digitali Srl A tempo pieno

    Gruppo Florence è una piattaforma italiana integrata, principale riferimento in termini di best practice al servizio dei brand del lusso, per lo sviluppo e la produzione di collezioni di prêt-à-porter, pelletteria e calzature. Per la nostra Holding, siamo alla ricerca di un/a: Operations Director La persona, riporto del Direttore della BU, si occuperà...

  • Operations Director

    1 mese fa

    Firenze, Italia Culture Digitali Srl A tempo pieno

    Gruppo Florence è una piattaforma italiana integrata, principale riferimento in termini di best practice al servizio dei brand del lusso, per lo sviluppo e la produzione di collezioni di prêt-à-porter, pelletteria e calzature. Per la nostra Holding, siamo alla ricerca di un/a:Operations Director La persona, riporto del Direttore della BU, si occuperà di...

  • Director Of Finance

    1 settimana fa

    Firenze, Italia Ennismore A tempo pieno

    Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy's Tuscany region and home to some of the world's most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading...

  • Director Of Finance

    22 ore fa

    Firenze, Italia Ennismore A tempo pieno

    Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy's Tuscany region and home to some of the world's most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading...

  • Director of Finance

    1 giorno fa

    Firenze, Italia The Hoxton A tempo pieno

    **Company Description** Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato - we...

  • Director of Finance

    16 ore fa

    Firenze, Italia The Hoxton A tempo pieno

    **Company Description** Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato - we...

  • Director of Food

    1 giorno fa

    Firenze, Italia The Hoxton A tempo pieno

    **Company Description** Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato - we...

  • Director of Food

    16 ore fa

    Firenze, Italia The Hoxton A tempo pieno

    **Company Description** Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato - we...

  • Director Of Youth Ministries

    1 mese fa

    Firenze, Italia Outh Carolina United Methodist Conference A tempo pieno

    We are an active church in Florence, SC seeking an individual to lead our Youth Ministries programs (7 th -12 th grades) The Company: Highland Park United Methodist Church in Florence, SC The Position: Director of Youth Ministries – Full time with regular office hours including Sundays Salary: $30,000 to $36,000 Position Description: The HPUMC Director...

  • Director Of Youth Ministries

    23 ore fa

    Firenze, Italia Outh Carolina United Methodist Conference A tempo pieno

    We are an active church in Florence, SC seeking an individual to lead our Youth Ministries programs (7 th -12 th grades) The Company: Highland Park United Methodist Church in Florence, SC The Position: Director of Youth Ministries – Full time with regular office hours including Sundays Salary: $30,000 to $36,000 Position Description: The HPUMC Director...

  • Director Of Food

    1 settimana fa

    Firenze, Italia Ennismore A tempo pieno

    Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy's Tuscany region and home to some of the world's most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading...

  • Director Of Food

    22 ore fa

    Firenze, Italia Ennismore A tempo pieno

    Ciao Florence! Numero Due for The Hoxton in Italy. The Hoxton is getting ready to open its doors in Florence, capital of Italy's Tuscany region and home to some of the world's most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading...

  • Operations Agent

    1 mese fa

    Firenze, Italia Florencetown | Towns of Italy Srl A tempo pieno

    Florencetown | Towns of Italy Srl, tour operator facente pare del Gruppo ToItaly, per ampliamento del proprio organico ricerca una figura di Operations Agent. La risorsa sarà inserita all'interno del reparto Operations e si occuperà di: - gestire daily operations - despach dei clienti sui tour - gestione planning di guide e accompagnatori sui tour -...

  • Director Of Families And Programs

    3 settimane fa

    Firenze, Italia Outh Carolina United Methodist Conference A tempo pieno

    We are an active church in Florence, SC seeking an individual to help streamline our current programs and create new ones to both fill the current needs and prepare for the future.The Company:Highland Park United Methodist Church is known for and wants to continue to be known as the church that embodies being the hands and feet of Jesus.The Position:We're...

  • Director of International Luxury Sales

    5 giorni fa

    Firenze, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of our Sales Team! As **Director of International Luxury** **Sales **you are passionate about creating and executing the sales strategy by developing successful long-term relationships with international clients in the luxury segment. Your responsabilities includes: - Identifying, handling and developing relationships with...

  • Director Of Families And Programs

    1 mese fa

    Firenze, Italia Outh Carolina United Methodist Conference A tempo pieno

    We are an active church in Florence, SC seeking an individual to help streamline our current programs and create new ones to both fill the current needs and prepare for the future. The Company: Highland Park United Methodist Church is known for and wants to continue to be known as the church that embodies being the hands and feet of Jesus. The Position:...

  • Director Of Families And Programs

    23 ore fa

    Firenze, Italia Outh Carolina United Methodist Conference A tempo pieno

    We are an active church in Florence, SC seeking an individual to help streamline our current programs and create new ones to both fill the current needs and prepare for the future. The Company: Highland Park United Methodist Church is known for and wants to continue to be known as the church that embodies being the hands and feet of Jesus. The Position:...