Program Architect Categorie Protette Salesforce

7 mesi fa


Roma, Italia DDW A tempo pieno

Salesforce consente alle aziende di connettersi con i propri clienti in un modo completamente nuovo, sfruttando le potenzialità delle tecnologie cloud, social, mobile, del data science e dell'IoT. Con la sua innovativa Customer Success Platform, Salesforce stabilisce lo standard di qualità della gestione delle relazioni con i clienti, del coinvolgimento e della raccolta delle informazioni integrando le vendite, il servizio di assistenza clienti, il marketing, la community, i dati analitici, l’IoT e lo sviluppo delle applicazioni in un cloud sicuro per le aziende di ogni dimensione e settore.

**Posizione**:
Digital Diversity Week supporta Salesforce nella ricerca di profili appartenenti alle Categorie Protette (L.68/99) da inserire come Program Architect.

Strategic Architect who can deliver the full value advisory services offering with engagement oversight from more senior member(s) of practice. Develops reputation as an internal SME in one or more technical domains. Individual contributor to practice. Expected to achieve Certified Technical Architect within 2 to 3 years. Embed with one of our customers for months to years, accelerating ROI and reducing risk. Help your customer establish a solid architecture foundation, effective architecture governance and a continuous delivery engine to allow Salesforce to serve as a mission-critical customer platform. Learn your customer’s business, goals and technology landscape. Form relationships with senior stakeholders and drive a strategic roadmap for their transformation leveraging Salesforce and complementary platforms. Remove architecture

roadblocks by leveraging your expertise (enhanced by our accelerated training program), the standards and best practices of our Architect Community and the future vision of our Product Managers. Contribute to our Architect Community so everyone can drive value faster. Serve as a Trusted Advisor to our customer’s technology and business leaders, leveraging the collective intelligence of our Architect Community and Product Managers to accelerate business value and reduce risk.

**Responsibilities**:

- Help clients consistently meet/exceed goals and metrics
- Contribute to a program vision and advise on program/project strategies.
- Enable customer and partners to effectively integrate Salesforce into the customer’s infrastructure.
- Ensure health of customer architecture across Salesforce products and complementary platforms.
- Drive, through governance and attention to critical architecture decisions, adherence to standards and best practices in domains such as: Security, Performance, Integration, Analytics, Mobile, Release Management and Development Lifecycle.
- Engage Salesforce Architect Community, Product Managers and Core Engineering on high-risk architecture recommendations.
- Advise and mentor diverse teams of customer and partner resources, exercising influence without direct authority.
- Grow the Advisory Services practice by contributing to internal strategic initiatives.
- Generate positive feedback from internal teams and leadership
- Show continued professional growth and development

**Requisiti**:

- Belonging to the protected categories l.68/99
- Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP).
- Experience as Architect in a mid to large sized organization with demonstrated leadership driving transformation in a matrixed organization.
- Proven ability to analyze, design, and optimize business processes via technology and integration.
- Ability to work independently and be a self-starter.
- Polished speaker and written communicator with the ability to evangelize best practices at various levels within a large organization.
- Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
- Travel to client site (average of 50%), but may be higher or lower based on the client engagement.
- Bachelor’s degree in Computer Science, Software Engineering, Business, or related field.
- Relevant Salesforce Certifications such as App Builder, Admin, Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant, Application Architect, Systems Architect, or best of all Certified Technical Architect.

**Leadership Qualities**:

- PASSION: Passionate about Customer Success
- BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
- LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
- STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
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