Demand Specialist

2 giorni fa

Milano, Italia WorldLine A tempo pieno

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Demand Specialist, then get ready to join our company.
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

**Your day-to-day responsibilities include**:

- Your main interfaces will be the GSV Sales Planner in coordination with Head of Sales and his team and the MS supply chain team
- Sales & demand forecast:

- You support the Sales Planner in managing the supply/demand for HW & HW services activities on behalf of the GSV country head of sales ensuring all customer’s requirements are met at lead-time,
- You contribute to manage the inventory levels for the region balancing Supply/Demand with MS financial targets
- With MS Supply team’s inputs, you share Weekly build plan / priorities meetings with Sales team
- You compile sales forecast needs and build a supply plan to be shared with Worldline MS supply chain
- You manage customers escalations (non-served or non-forecasted demands) with MS supply chain & the sales team
- You produce Weekly/Monthly KPI reports.
- Country HW & HW Services portfolio management:

- HW & accessories product reference management:

- You ensure SF catalogue is also updated in alignment with Central Marketing product Team.
- HW services catalogue:

- You manage the HW services proposed to customers in the country,
- You make sure to have a pricing catalogue of the services and interface with the 3rd party partners delivering some of the services.

**Signs of success**
- The country plans its revenue correctly and achieve its financial goals (rev, leadtime, stock levels, etc..)
- The sales team manages to provide good visibility to their customers & achieve high level of customer satisfaction.

**Skills we can’t do without**:

- You have a good understanding of MRP / ERP systems, preferably SAP.
- You are autonomous in extracting sales needs from SFDC
- You have a strong sales & customer empathy
- You master Excel
- You want to work in international context at Europe level
- You have an energetic personality with a positive approach and eagerness to develop his/her knowledge and skills.
- You are a self-starter, result driven and are taking initiatives.
- You are flexible, able to work in a dynamic and changing environment.
- You have strong attention to details & have structured way of working.
- You are flexible, proactive, have good problem solving and good communication skills
- You have the capability to build meaningful and concise reports allowing rational decisions

**Skills we’d like**:

- You have experience working in a Manufacturing environment
- You have experience in payment
- You are ready to have fun

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