Strategic Buyer for Customer Service

4 settimane fa

Cernusco sul Naviglio, Italia Dematic S.r.l. A tempo pieno

Dematic is seeking a Strategic Buyer for Customer Service to join our Procurement Supply Chain Solutions team. This person will be responsible for supporting procurement activities and objectives within a factory environment. This critical role supports our Customer Service team in our Cernusco (Milan), Italy plant, ensuring that we are able to deliver quality products on time by working with our key suppliers.

**What we offer**:
The primary functions of the Strategic Buyer will be:

- Procurement of direct material for Customer Service (spare parts) which may include: metal fabricated parts; controls/electrical & electronic components; wires and cables and mechanical components
- Participate and facilitate in spare part quote activities involving pricing reviews with cross-functional stakeholder team members
- Identify and drive cost reduction initiatives
- Make sourcing arrangements and determine optimal quality, lead time and pricing for Customer Service requirements
- Develop and coordinate set up of new suppliers (if needed) in collaboration with Category Management to support requirements for customers
- Forecast and record savings achieved to help meet department goal

**Tasks and Qualifications**:

- Performs complex buying strategies and supplier selection to purchase and arrange timely deliveries of supplies and materials; expedites as needed and serves as liaison between suppliers and users, getting prior approval for purchases in excess of established limits.
- Resolves complex delivery, quality or other related problems with purchases and invoices.
- Updates project plans and purchasing systems; reviews and analyzes requisitions and supply plans for domestic and international purchases.
- Negotiates prices, terms and quality requirements; prepares requests for quotes and assists in the development of new supply sources; evaluates market conditions.
- Performs value analysis to identify cost improvements.
- Checks the capacity of suppliers and availability for materials
- Assures adherence to the contract and assists in the development of contracts.
- Secures documentation required by the purchasing process
- Manages and updates master data
- Participation on Supplier Audits
- Preparing of Make-or-Buy decisions

**Knowledge and Experience**:

- Bachelor’s Degree preferred, ideally in Supply Chain Management, Engineering, or Business; valid certifications as a procurement professional preferred.
- Preferred 3 years of experience at a minimum in purchasing. Working in a manufacturing and/or projects environment is preferred.
- Strong knowledge of SAP and EDI transmission of the procure-to-pay process, including data elements. 2 - 3 Years of experience with SAP and Blanket Purchase Order with releases highly desirable.
- Ability to implement efficiencies in SAP to reduce the number of PO transactions per project required. Need to be able to drive SAP changes within the organization.
- Ability to communicate and build relationships both internally, across all functional organization and externally with suppliers and customers.
- Lean and Continuous Improvement strategy strongly preferred, but not required.
- Must be willing to travel to suppliers and/or other Dematic locations as needed up to 15%.
- Demonstrated values of collaboration, integrity, courage and excellence is required.
- Effective communication in English (verbal and writing)

  • Strategic Buyer for Customer Service

    4 settimane fa

    Cernusco sul Naviglio, Italia Dematic A tempo pieno

    Dematic is seeking a Strategic Buyer for Customer Service to join our Procurement Supply Chain Solutions team. This person will be responsible for supporting procurement activities and objectives within a factory environment. This critical role supports our Customer Service team in our Cernusco (Milan), Italy plant, ensuring that we are able to deliver...

  • Strategic Buyer for Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Dematic S.r.l. A tempo pieno

    Dematic is seeking a Strategic Buyer for Customer Service to join our Procurement Supply Chain Solutions team. This person will be responsible for supporting procurement activities and objectives within a factory environment. This critical role supports our Customer Service team in our Cernusco (Milan), Italy plant, ensuring that we are able to deliver...

  • Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia MÜNZING CHEMIE GmbH A tempo pieno

    Customer Service - Italy at MÜNZING CHEMIE GmbH | softgardenView job here Customer Service - Italy Full Time Via Giuseppe Mazzini, 3C, 20063 Cernusco sul Naviglio MI, Italien Hybrid With Professional Experience 5/16/24 Our CompanySince 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth. We...

  • Customer Service

    6 giorni fa

    CERNUSCO SUL NAVIGLIO, Italia Münzing Chemie Gmbh A tempo pieno

    Customer Service - Italy at MÜNZING CHEMIE GmbH | softgarden View job here Customer Service - Italy Full Time Via Giuseppe Mazzini, 3C, 20063 Cernusco sul Naviglio MI, Italien Hybrid With Professional Experience 6/16/24 Our Company Since 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth.We passionately...

  • Customer Service

    2 mesi fa

    Cernusco sul Naviglio, Italia MÜNZING CHEMIE GmbH A tempo pieno

    Customer Service - Italy at MÜNZING CHEMIE GmbH | softgarden View job here Customer Service - Italy Full Time Via Giuseppe Mazzini, 3C, 20063 Cernusco sul Naviglio MI, Italien Hybrid ...

  • Customer Service

    4 settimane fa

    Cernusco sul Naviglio, Italia MÜNZING CHEMIE GmbH A tempo pieno

    Customer Service - Italy at MÜNZING CHEMIE GmbH | softgarden View job here Customer Service - Italy Full Time Via Giuseppe Mazzini, 3C, 20063 Cernusco sul Naviglio MI, Italien Hybrid ...

  • Customer Service Rep I

    3 settimane fa

    Cernusco sul Naviglio, Italia DXC Technology A tempo pieno

    Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction,...

  • Customer Service Bpo

    4 settimane fa

    Cernusco sul Naviglio, Italia DXC Technology A tempo pieno

    Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction,...

  • Customer Service Bpo

    4 settimane fa

    Cernusco sul Naviglio, Italia DXC Technology A tempo pieno

    Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction,...

  • Business Controller Customer Service

    2 mesi fa

    Cernusco sul Naviglio, Italia Dematic S.r.l. A tempo pieno

    **What we offer**: We are looking for a Business Controller to join our South Europe Finance & Controlling Team. The person will be focused on controlling and reporting activities. The profile we are looking for has at least 2/3 years of experience in controlling activities in international companies or in a Big Four audit firm. The ideal applicant is goal...

  • Business Controller Customer Service

    4 settimane fa

    Cernusco sul Naviglio, Italia Dematic A tempo pieno

    What we offer: We are looking for a Business Controller to join our EMEA CS Finance and Controlling Team. The person will be focused on controlling and reporting activities. The profile we are looking for has at least 2/3 years of experience in controlling activities in international companies or in a Big Four audit firm. The ideal applicant is goal...

  • Business Controller Customer Service

    48 minuti fa

    Cernusco sul Naviglio, Italia Dematic S.r.l. A tempo pieno

    **What we offer**: We are looking for a Business Controller to join our South Europe Finance & Controlling Team. The person will be focused on controlling and reporting activities. The profile we are looking for has at least 2/3 years of experience in controlling activities in international companies or in a Big Four audit firm. The ideal applicant is goal...

  • Business Controller Customer Service

    3 mesi fa

    Cernusco sul Naviglio, Italia KION Group A tempo pieno

    What we offer: We are looking for a Business Controller to join our South Europe Finance & Controlling Team. The person will be focused on controlling and reporting activities. The profile we are looking for has at least 2/3 years of experience in controlling activities in international companies or in a Big Four audit firm. The ideal applicant is...

  • Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Italia Openjobmetis S.p.A. A tempo pieno

    Openjobmetis ricerca e seleziona la figura di **CUSTOMER SERVICE** per importante azienda chimica di Cernusco Sul Naviglio **Posizione**: CUSTOMER SERVICE La risorsa si occuperà di - inserimento ordini, gestione resi, gestione spedizioni; - Esperienza nel lavoro/ruolo specifico; - Buona conoscenza lingua inglese; - Buona conoscenza informatica; Saranno...

  • Customer Service Rep Ii

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia DXC Technology A tempo pieno

    Job DescriptionProvide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price...

  • Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Openjobmetis S.p.A. A tempo pieno

    Openjobmetis ricerca e seleziona la figura di **CUSTOMER SERVICE** per importante azienda chimica di Cernusco Sul Naviglio**Posizione**:CUSTOMER SERVICELa risorsa si occuperà di- inserimento ordini, gestione resi, gestione spedizioni;- Esperienza nel lavoro/ruolo specifico;- Buona conoscenza lingua inglese;- Buona conoscenza informatica;Saranno considerate...

  • Addetto/a Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Italia Temporary S.p.A. A tempo pieno

    **Temporary SpA** - filiale Milano Monza, agenzia leader in Italia nel settore della selezione di Personale ricerca per importante azienda cliente una figura di: **ADDETTO/A CUSTOMER SERVICE** La risorsa verrà inserita nel dipartimento di Customer Service al fine di potenziare il reparto. La risorsa si occuperà delle seguenti mansioni: - Inserimento...

  • Customer Service Segnalazione di Vigilianza

    4 settimane fa

    Cernusco sul Naviglio, Italia DXC Technology A tempo pieno

    **Xchanging Italy**, active in the business processing and technology services market for the finance sector, is looking for a resource to be included in the **Business Process Outsourcing (BPO) area.** Within the structure, the incumbent will support and assist colleagues in managing activities related to regulatory reporting with a particular focus on...

  • Addetto/a Customer Service

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Temporary S.p.A. A tempo pieno

    **Temporary SpA** - filiale Milano Monza, agenzia leader in Italia nel settore della selezione diPersonale ricerca per importante azienda cliente una figura di:**ADDETTO/A CUSTOMER SERVICE**La risorsa verrà inserita nel dipartimento di Customer Service al fine di potenziare il reparto.La risorsa si occuperà delle seguenti mansioni:- Inserimento ordini in...

  • Customer Service Representative

    4 settimane fa

    Cernusco sul Naviglio, Italia Murata Electronics Europe A tempo pieno

    **Job Purpose**: Take care of the day-to-day processes with the customer in order to achieve the highest possible levels of service to maintain our quality accreditations and maximize customer satisfaction. **Responsibilites and Tasks**: - Order administration: in order to ensure correct and timely deliveries to the customer and to ensure correct...