Global IT Specialist Finance Service

2 settimane fa

Sesto San Giovanni, Italia Campari Group A tempo pieno

Date: May 3, 2024- Location: Sesto San Giovanni, Milan, IT- Additional Location:
- Function: IT- Seniority Level: Associate- Employment type: Permanent- Workplace Type: Hybrid- Company: Davide Campari Milano N.V.**Want to be a crowd-stopper rather than a crowd-pleaser? Become a Camparista**

At this point, you may not know exactly what it takes to be a Camparista, but you have the makings to be one of us. We’re the independent minded and passionate achievers in the spirits industry, innovating the iconic.

Be Part of Our Signature Mix

Job Title: SAP Finance Service Owner

Campari Group

Campari Group is a major player in the global spirits industry, with a portfolio of over 50 premium and super premium brands, spreading across Global, Regional and Local priorities. Global Priorities, the Group’s key focus, include Aperol, Appleton Estate, Campari, SKYY, Wild Turkey and Grand Marnier. Campari Group was founded in 1860 and today is the sixth-largest player worldwide in the premium spirits industry. It has a global distribution reach, trading in over 190 nations around the world with leading positions in Europe and the Americas. Campari Group’s growth strategy aims to combine organic growth through strong brand building and external growth via selective acquisitions of brands and businesses.

Campari IT is organized around Global & Regional/Local layers, the Enterprise Architecture (EAT), Platforms (SAP, Microsoft, ServiceNow), the Global Service Delivery Team and five Center of Expertise (CoE) - Sales & Marketing, Supply Chain, Finance & HR (Back Office), Business Development & Legal, Data Analytics and Data Science (DADS).

The IT competency centers (CoE-Center of Expertise) are accountable for the development of an IT strategy for their functional area aligned to the overall Campari business objectives and requirements for business capabilities.

Campari Group is looking for an SAP Finance Service owner as defined below.

General Description of the Role:
The SAP Finance Support Specialist (Level 1) at Campari Group is a pivotal role focused on supporting and enhancing the SAP Finance module, with an emphasis on understanding and utilizing SAP Fiori. This role involves operating within a DevOps framework, promoting continuous improvement and collaboration between development and operational teams. The Specialist will provide first-level support to users of the SAP Finance module, assist with training, incident resolution, and contribute to problem management, feature deployment, and enhancements.

Mission / Objectives:

- To provide effective Level 1 support and training specifically for the SAP Finance module, enhancing user capabilities.
- To ensure thorough understanding and utilization of SAP Fiori features within the finance community.
- To operate within a DevOps framework, fostering a culture of continuous improvement and collaboration.
- To participate in incident and problem management, and in the deployment of new features and enhancements, focusing on optimizing SAP Finance module performance.

Key Responsibilities and Activities:

- End-User Support and Training (SAP Finance): Provide first-level support for the SAP Finance module, addressing user queries and resolving incidents. Develop and deliver training focused on SAP Finance functionalities.
- DevOps Collaboration: Actively work within a DevOps framework, collaborating closely with both development and operational teams to streamline processes, enhance system functionality, and ensure seamless service delivery.
- Incident and Problem Management (SAP Finance): Manage and resolve incidents and problems related to SAP Finance. Collaborate with IT and finance teams for effective resolution.
- Feature Deployment and Enhancement (SAP Finance): Participate in the rollout and testing of new features and enhancements, with a focus on SAP Fiori within SAP Finance.
- Technical Upskilling (SAP Finance & Fiori): Continuously learn and develop skills in SAP Finance and Fiori, participating in training and certification programs.

Experience & Education:

- Bachelor's degree in Finance, Accounting, Computer Science, Information Technology, Business Administration, or a related field.
- Excellent understanding of the SAP FICO module.
- Minimum 4 years' experience as an SAP service owner, gained through roles in support or project environments, is highly valuable. This experience should demonstrate familiarity with managing SAP services, coordinating with teams, and overseeing SAP project implementations or support operations

Required Skills & Traits:

- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Collaborative mindset, with the ability to work effectively in a team-oriented DevOps environment.
- Proactive learning attitude towards new technologies, especially in SAP Finance and Fiori.
- Resilience and adaptability in a dynamic organizational structure.

Additional Requirements:

- Willingne

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