Digital Operations Specialist

2 mesi fa


Roma, Italia Bulgari S.P.A A tempo pieno

**Position**:
At BVLGARI RM Headquarter, we are looking for an experienced Omnichannel Digital Operations specialist. The role will build the EXPERIENTIAL DIGITAL OPERATION STRATEGY and roadmap, based on the digital store operation ambitions in terms of revenues growth, in store CX elevation, increase customer lifetime value and in store efficiency. The role will spread the area vision and create a common understanding of the digital store experiential area inside Bulgari.

Main Responsibilities:

- Maintain the Omnichannel Digital Operations roadmap through collaboration with stakeholders and continuous prioritization
- Mentor and drive change management with corporate and local teams to guarantee a seamless digital transformation and increase the adoption of new tools /technology/process in the store, maintaining focus and engagement.
- Explore and understand Markets needs and drive a user centric approach in the cross functional team, closely interacting with local team to gather store needs, identify area of improvement and implement go-to-market strategies.
- Identify the business challenges and the changes needed to develop and improve the digital store operation products.
- Optimize existing functionalities and digital tools and launch new ones related to in store experience (i.e. product configurators, digital catalogue, virtual appointment and showroom) and drive to store (i.e. storelocator, store virtualization, Google My Business) to elevate the shopping experience and improve CX.
- Establishing a monitoring system and reporting requirement for adoption and key tool metrics, choose key performance indicators to aggregate, analyze and report on results.
- Deploy and communicate these new features to users in close collaboration with the team in charge of roll-out, by developing, in collaboration with the adoption specialist, the documentation necessary for training and adoption follow up and by making adaptations to local specificities.

**Profile**:
**Profile**:

- Bachelor's or master’s degree, preferably in a Digital related discipline, Business, Economics or Engineering
- At least 3 years’ experience in Retail Management preferably in Luxury companies.
- Ability to manage limited resources to meet delivery dates
- Ability to adapt with changing circumstances and embrace change with a positive attitude
- Aility to operate with Agile method (e.g. Design Thinking, Scrum, Value Stream Mapping) will represent a plus
- Digital//E-commerce/Project-Product is a plus.
- Knowledge of technical terminology and E-com, digital retail store tools IT architectures
- Ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining attention to details
- Excellent communication and presentation skills as well as fluency in English. Second Language is a plus.
- Analytical, intuitive, creative mindset
- Ability to juggle multiple projects at once, well organized and able to work towards challenging deadlines
- Strong collaboration and interpersonal skills
- Interest/experience for digital technologies, UX/CX design and business development



  • Roma, Lazio, Italia Bulgari S.P.A A tempo pieno

    Position:At BVLGARI RM Headquarter, we are looking for an experienced Omnichannel Digital Operations specialist. The role will build the EXPERIENTIAL DIGITAL OPERATION STRATEGY and roadmap, based on the digital store operation ambitions in terms of revenues growth, in store CX elevation, increase customer lifetime value and in store efficiency. The role will...


  • Roma, Italia Telepass A tempo pieno

    Company: TELEPASS- Location: Roma, IT**Marketing Operations Specialist**: Nell’ambito della nostra **divisione Consumer Sales and Marketing**, in particolare nel dipartimento Marketing, siamo alla ricerca di un/una **Marketing Operations Specialist **che avrà l’opportunità di contribuire alla promozione di Telepass e, nello specifico, al posizionamento...


  • Roma, Lazio, Italia Spa 23 Fitness and Lifestyle A tempo pieno

    Digital Marketing, Operations, and E-Commerce SpecialistJob description / Role Employment: Full Time Grassitup, a leading outdoor furniture specialist, is dedicated to transforming outdoor spaces into stylish and functional retreats. We are currently seeking a versatile and talented individual to join our team in... Grassitup, a leading outdoor furniture...


  • Roma, Lazio, Italia Telepass A tempo pieno

    Company: TELEPASS- Location: Roma, IT**Marketing Operations Specialist**:Nell'ambito della nostra **divisione Consumer Sales and Marketing**, in particolare nel dipartimento Marketing, siamo alla ricerca di un/una **Marketing Operations Specialist **che avrà l'opportunità di contribuire alla promozione di Telepass e, nello specifico, al posizionamento del...


  • Roma, Lazio, Italia Spa 23 Fitness And Lifestyle A tempo pieno

    Digital Marketing, Operations, and E-Commerce SpecialistJob description / Role Employment: Full Time Grassitup, a leading outdoor furniture specialist, is dedicated to transforming outdoor spaces into stylish and functional retreats. We are currently seeking a versatile and talented individual to join our team in...Grassitup, a leading outdoor furniture...


  • Roma, Lazio, Italia FAO A tempo pieno

    Organizational SettingThe Food and Agriculture Organization of the United Nations (FAO) is dedicated to fostering diversity among its workforce, welcoming individuals of different genders, nationalities, backgrounds, and cultures. FAO encourages applications from qualified female candidates, nationals of underrepresented countries, and individuals with...


  • Roma, Italia Traction (Digital Marketing Partner) A tempo pieno

    Traction è alla ricerca di un **Digital Marketing Specialist** da inserire nel team di performance marketing. - Pacchetto Offerto_ - **Inquadramento**: Contratto a tempo indeterminato, CCNL Commercio/Industria - **Orario**: Full-time con orario flessibile - **Sede**: Roma - Prati - **Pacchetto**: RAL da 28.000€-35.000 - in base all'esperienza - **Welfare...


  • Roma, Lazio, Italia Traction (Digital Marketing Partner) A tempo pieno

    Traction è alla ricerca di un **Digital Marketing Specialist** da inserire nel team di performance marketing.- Pacchetto Offerto_- **Inquadramento**: Contratto a tempo indeterminato, CCNL Commercio/Industria- **Orario**: Full-time con orario flessibile- **Sede**: Roma - Prati- **Pacchetto**: RAL da 28.000€ in base all'esperienza- **Welfare Aziendale**:...


  • Roma, Italia Net in Progress A tempo pieno

    We are looking for a creative, analytical and experienced Digital Marketing Specialist to join our team! As a Digital Marketing Specialist, you will be responsible for all digital marketing campaigns, including generating leads, conducting market research and actively engaging with the business to optimize the performance of our digital strategies. Digital...

  • Bim Mep Specialist

    1 settimana fa


    Roma, Italia Rilo Digital Planning A tempo pieno

    Rilo Digital Planning è alla ricerca di una figura junior: - **Profilo A: BIM MEP Specialist - Ingegnere/ Architetto Junior** **BIM MEP Specialist - Ingegnere/ Architetto Junior** **Formazione**: Laurea in Ingegneria / Architettura / Gestione del processo edilizio **Esperienza richiesta**: 1 anno nell'utilizzo del software Autodesk Revit Contratto di...


  • Roma, Lazio, Italia Li A tempo pieno

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company...


  • Roma, Italia Smart Skills Center Agenzia per il Lavoro Srl A tempo pieno

    SPECIALISTA MARKETING DIGITALE Smart Skills Center - Agenzia per il Lavoro sta selezionando per azienda cliente operante nel settore marketing: un/una DIGITAL MARKETING SPECIALIST La risorsa si occuperà di: - Analisi, Organizzazione e Segmentazione del database di clienti; - Realizzazione campagne su Google ads e altre piattaforme adv; - Generazione di...


  • Roma, Italia Bulgari A tempo pieno

    Posizione Bulgari Spa, within its Omnichannel Department based in Rome, is searching for a Europe Omnichannel Digital Operations Manager. The resource will report to the Europe Managing Director, the functional report will be Omnichannel Adoption & Digital Store Operations Manager. The role will be Responsible to lead and implement the local Omnichannel...


  • Roma, Italia Bulgari S.P.A A tempo pieno

    **Position**: Bulgari Spa, within its Omnichannel Department based in Rome, is searching for a Europe Omnichannel Digital Operations Manager. The resource will report to the Europe Managing Director, the functional report will be Omnichannel Adoption & Digital Store Operations Manager. The role will be Responsible to lead and implement the local Omnichannel...

  • Operations Specialist

    3 settimane fa


    Roma, Italia Everli A tempo pieno

    **Who we are** ***\uD83C\uDF0D\uD83D\uDED2 **Everli is Europe’s leading marketplace for online grocery shopping and one of its fastest growing scale-ups. **Supported by international world-class investors, we are on a mission to deliver customers peace of mind with a trouble-free grocery experience they love and trust. We achieve our growth through a...

  • Bim Mep Specialist

    5 giorni fa


    Roma, Lazio, Italia Rilo Digital Planning A tempo pieno

    Rilo Digital Planning è alla ricerca di una figura junior:- **Profilo A: BIM MEP Specialist - Ingegnere/ Architetto Junior****BIM MEP Specialist - Ingegnere/ Architetto Junior****Formazione**: Laurea in Ingegneria / Architettura / Gestione del processo edilizio**Esperienza richiesta**: 1 anno nell'utilizzo del software Autodesk RevitContratto di lavoro:...


  • Roma, Lazio, Italia Smart Skills Center Agenzia per il Lavoro Srl A tempo pieno

    SPECIALISTA MARKETING DIGITALESmart Skills Center - Agenzia per il Lavoro sta selezionando per azienda cliente operante nel settore marketing: un/una DIGITAL MARKETING SPECIALISTLa risorsa si occuperà di:- Analisi, Organizzazione e Segmentazione del database di clienti;- Realizzazione campagne su Google ads e altre piattaforme adv;- Generazione di tutte le...


  • Roma, Italia ARTSIA srl A tempo pieno

    **Artsia**, è alla ricerca di 1 **risorsa** con il profilo di **Digital Accessibility Specialist**, per la gestione dei progetti dei nostri clienti. La risorsa svolgerà mansioni di supporto e di consulenza per tutte le attività del Digital Accessibility. **Nello specifico**: - attraverso linee guida e strumenti atti a favorire il tema...


  • Roma, Italia ARTSIA srl A tempo pieno

    **Artsia**, è alla ricerca di 1 **risorsa** con il profilo di **Digital Accessibility Specialist**, per la gestione dei progetti dei nostri clienti. La risorsa svolgerà mansioni di supporto e di consulenza per tutte le attività del Digital Accessibility. **Nello specifico**: - attraverso linee guida e strumenti atti a favorire il tema...


  • Roma, Italia Generazione Vincente S.p.A. A tempo pieno

    Generazione Vincente Spa, Agenzia per il lavoro, filiale di Avellino, seleziona per la divisione relazioni esterne di importante azienda cliente uno/una Specialista in Digital Communication. **Posizione**: Lo/la specialista in comunicazione digitale, a diretto contatto con la direzione marketing, dovrà occuparsi di digital communication curando il...