Staff - Solutions Specialist

6 mesi fa

Segrate, Italia NTT Ltd. A tempo pieno

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

In NTT the Staff-Solutions Specialist is responsible for high-level relationship management and acts as client liaison during delivery of a professional services engagement or an outsourced solutions.

He/She works closely with Sales, Procurement, Third parties and delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.

He/She is a key role to guarantee a client satisfaction level establishing a correct staffing-solutions matching and he/she collaborates with Sales in identifying further business opportunities.

**Working at NTT**

**The main Staff
- Solutions Specialist’s responsibilities will be**:

- ** Support Sales in qualification and development of opportunities within the Contractor staffing solutions portfolio and ensure commercial profitability and delivery excellence on these accounts.**:

- ** Identify client requirements on Staffing opportunities, establishing a matching resource solution, and determining a suitable commercial model (with Sales).**:

- ** Perform Sourcing, interviewing, onboarding, ongoing extensions and “contractor care”.**:

- ** Closely work with Sales, GTM Pre-Sales in Staffing opportunity qualification, solution creation, offer finalization and closure.**:

- ** Make sure that before the engagement start, NTT is compliant in terms of Legal and H&S documentation.**:

- ** Manage the on-going engagement and review client satisfaction during the course of the service.**:

- ** Close the engagement; ensuring that client experience feedback is captured, and any associated action taken if required as a result of the feedback.**:

- ** Identify appropriate contacts and target businesses/organizations (third parties)**:

- ** Work cross-functionally with legal and finance to structure, negotiate and finalize partnership agreements.**:

- ** Ensure commitment from partners for pipeline generation and revenue goals.**:

- ** Hold quarterly business roadmap sessions with partners, aligning on strategies for mutual growth.**:

- ** Work closely and collaboratively with the partner enablement team and others to ensure delivery of clear and coordinated enablement across the partner lifecycle.**:

- ** Gather account sales intelligence from the services we deploy working in client environments and propose up sell opportunities to Sales.**:

- ** Ensure that the strategic fulfilment of these contingent / contract opportunities are reviewed for both onshore and offshore delivery capabilities.**:
**What will make you a good fit for the role?**

**To be successful in this role you have**:

- ** Previous experience working in Contingent / Contractor engagement or resource Management;**:

- ** Ability in identifying client’s needs and find an effective solution;**:

- ** Experience in scouting and consolidate partners (third parties) to fulfil the upcoming business opportunities;**:

- ** Proven experience leveraging third parties contacts to build mutually beneficial partnerships to drive revenue;**:

- ** Good interpersonal, negotiation and organizational skills;**:

- ** Able to make timely and critical decisions that affect cross-functional teams;**:

- ** Good relationship building skills with the ability to engage with a variety of internal and external stakeholders;**:

- ** Ability in working in multinational and fast-paced environment;**:

- ** Clients and people focus;**:

- ** Business development experience, preferably in IT services environment;**:

- ** Good English knowledge ( written, spoken);**:

- ** Relevant Bachelor’s degree (e.g. Business, Commerce) or equivalent.**:
**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the fut

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