Customer Operations Specialist
3 settimane fa
Gi Group SpA, Agenzia per il Lavoro (Aut. Min. 26/11/04 Prot. N. 1101-SG), ricerca per azienda leader nel settore dei servizi di employee benefits per le imprese (servizi welfare, buoni pasto, buoni acquisto, carte carburanti, ecc..) un/una:
CUSTOMER OPERATIONS SPECIALIST - TURNO SPEZZATO (CON TEDESCO)
Lavorerai in un team dinamico e in forte espansione all’interno della Direzione Operations con un focus principale sul servizio di assistenza btob per Ticket Restaurant e Compliments.
**PRINCIPALI RESPONSABILITA’**:
- Assistenza alle aziende clienti su fruizione del servizio Ticket Restaurant e Compliments;
- Assistenza alle richieste di supporto e informazione sugli applicativi e sul Portale clienti dedicato (per es. Estrazione dati, fatturazione, anagrafiche, profilazione nuove utenze di accesso, creazione di report);
- Assistenza alle richieste che necessitano attività interne, interfaccia con uffici interni.
**SEI LA PERSONA IDEALE SE**:
- Hai una conoscenza livello minimo C1 della lingua tedesca
- E’ gradita, ma non necessaria, la conoscenza dell’inglese
- Hai maturato esperienza pregressa nel ruolo o esperienze simili (client facing)
- Ti rispecchi in caratteristiche quali:
dinamicità, flessibilità, orientamento al cliente e ai risultati
**TI OFFRIAMO**:
- Contratto di somministrazione a tempo indeterminato
- Orario full time dal lunedì al venerdì dalle 10.00 alle 15.00 e dalle 17.00 alle 20.00 + sabato a rotazione dalle 10.00 alle 15.00
- IV livello CCNL COMMERCIO, RAL da valutare in base all’esperienza + Ticket Restaurant da 10 euro e welfare aziendale
- Modalità di lavoro mista smart working/presenza
**Sede di lavoro**:
Milano Centrale
lavoro temporaneo, Permanent e Professional Staffing, Ricerca e Selezione, Consulenza HR, Formazione, Outsourcing, supporto alla ricollocazione e attività complementari. Siamo presenti in più di 30 Paesi in Europa, Asia e America con un team di oltre 6000 persone.
**I valori che ci contraddistinguono**:
attenzione, passione, apprendimento continuo e innovazione, collaborazione, sostenibilità, responsabilità.
Gi Group S.P.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG).
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