Product Design Team Lead

4 giorni fa

Milano, Italia TUI A tempo pieno

[ONLY APPLICATIONS & CV IN ENGLISH WILL BE CONSIDERED FOR THIS ROLE]

As the Product Design Team Lead you will manage our product UX/UI designers and product UX researchers working in cross-functional teams within the Customer Experience Domain. You will lead the longer-term user experience direction of our user's journey, working collaboratively with stakeholders across the business and other design leaders, as well as colleagues from data, insights and service/marketing departments. This is an opportunity to contribute to a high scale product and seeing real time impact of your work on millions of travellers worldwide.

ABOUT THE JOB

Manage your team by providing leadership, direction, and mentorship for UX specialists in design and research
Lead creative and holistic thinking across diverse product releases, platforms, and devices, ensuring a consistent experience is delivered
Shape the UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger strategy over time within your product area
Build strong relationships and operating rhythms with product leaders across product management and UX, inside and outside their core product team to efficiently implement user experiences that are cohesive, inclusive, and well-informed
Foster product culture and principles, while setting new standards in execution and operational excellence
Be responsible for and effectively advocate for users in a fast-paced, corporate climate, imparting day-to-day design leadership that fosters a shared understanding of the user-centric intersection between design, product, business, and engineering

ABOUT YOU

**Customer Obsessed**: Act continuosly as an advocate for end user needs and perspectives in discussions, reviews, and critiques, providing guidance in Product Discovery and supporting strategic decisions around the User Experience.

**Data-driven**: you represent user with solid knowledge of your product area by having a profound understanding of both Qualitative and Quantitative metrics

**Craft Expert**: Extensive knowledge of current design processes, software, tools and techniques of any sort and shape, such as User Interviews, Usability Testing, Wireframes, Customer Journey, Blueprints

**Process Master**: Knowledge of UX, Design Thinking and agile frameworks/methodologies let you work and blend within any teams at first sight, providing value wherever you or your team members are involved

**People Manager**: You know how to bring the best out of the people you manage, helping guide and mature talent within the organisation and attract talent from the open market

ABOUT OUR OFFER

Smart working (flexible hours, location and remote) for a better work life balance. Flexible hours and flexible location up to 100% remote
Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
TUIJobs #TUIMusement #LI-SH #LI-Remote

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