Junior Customer Care Representative

4 mesi fa

Milano, Italia Lanieri A tempo pieno

**Who are we?**

We are the first 100% Made in Italy online store dedicated to male elegance, able to combine technological innovation and manufacturing tradition. We specialize in the creation and customization of men's clothes and accessories that we manufacture with care and passion, exclusively using Italian certified fabrics. All our garments can be customized in a few simple clicks, for an immediate and fast tailor-made experience.

**Who are we looking for?**

We are seeking a talented and customer-focused Junior Customer Care Representative to join our menswear brand, known for its strong online presence. As a Junior Customer Care Representative, you will play a crucial role in ensuring exceptional customer experiences and maintaining our brand reputation. Your primary responsibility will be to provide prompt and effective customer support through various digital channels, addressing inquiries, resolving issues, and offering personalized assistance to our valued customers. A digital background is essential for this role to thrive in our online environment.

**What will be your responsabilities?**
- Assist customers in navigating our website, placing orders, and providing product information and recommendations.
- Resolve customer issues, concerns, and complaints promptly and professionally, aiming for first-contact resolution whenever possible.
- Monitor and manage online reviews, feedback, and social media comments, addressing them promptly and ensuring a positive brand image.
- Maintain accurate and up-to-date customer records, including order details, preferences, and interactions, utilizing customer relationship management (CRM) software.
- Identify patterns or trends in customer inquiries and issues and provide feedback to relevant teams for continuous improvement.

**What do we expect from you?**
- High school diploma or equivalent. Some college education or relevant certifications are a plus.
- Previous experience in a customer service or customer care role, preferably in an online/digital environment.
- Excellent written and verbal communication skills in English.
- Proficiency in French and Spanish would be considered a plus..
- Exceptional problem-solving and decision-making abilities, with a focus on providing efficient and effective resolutions for customers.
- Detail-oriented and organized, with the ability to multitask and manage time effectively in a fast-paced environment.

**What do we offer?**
- Workplace: Milan + availability to travel in other working locations;
- Permanent contract;
- Supplementary Agreement + MBO;
- Health insurance;
- Lunch voucher;
- Discounts on Lanieri products.

  • Customer Care Representative

    3 settimane fa

    Milano, Italia Satispay A tempo pieno

    **About Satispay** At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision**:simplifying...

  • Customer Care Representative

    2 settimane fa

    Milano, Italia Satispay A tempo pieno

    About Satispay At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond!- across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to...

  • Customer Care Representative

    2 settimane fa

    Milano, Italia Satispay A tempo pieno

    About SatispayAt Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond!- across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to...

  • Customer Service Representative

    3 giorni fa

    Milano, Lombardia, Italia E-Work A tempo pieno

    Job DescriptionE-Work S.p.A. is seeking a highly skilled Customer Service Representative to join our team in Milan. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Gestione delle attività di customer carePresa in carico dei claim e supporto nella...

  • Customer Service Representative

    4 giorni fa

    Milano, Lombardia, Italia ManpowerGroup A tempo pieno

    Customer Care Representative - Polish LanguageManpowerGroup is seeking a Customer Care Representative to join our team in Milan, Italy. The ideal candidate will have a fluent knowledge of Polish and Italian/English languages.Main Responsibilities:Respond to customer inquiries via chat, email, and phone.Provide professional, accurate, and timely responses to...

  • Customer Service Representative

    10 ore fa

    Milano, Lombardia, Italia ManpowerGroup A tempo pieno

    Customer Care Representative - Polish LanguageManpowerGroup is seeking a Customer Care Representative to join our team in Milan, Italy. The ideal candidate will have a fluent knowledge of Polish and Italian/English languages.Main Responsibilities:Respond to customer inquiries via chat, email, and phone.Provide professional, accurate, and timely responses to...

  • Junior Customer Care con Tedesco

    4 mesi fa

    Milano, Italia Page Personnel A tempo pieno

    Azienda leader nel settore del Fashion - Customer Care con Tedesco fluente - Milano Centro **Azienda**: Realtà Internazionale leader nel Settore del Fashion. La risorsa inserita nel ruolo di Junior Customer Care dovrà occuparsi di: - Assistenza ai clienti tramite chiamate, mail e chat; - Gestione resi reclami; - Supporto alla Direzione...

  • Customer Service Representative

    3 settimane fa

    Milano, Lombardia, Italia E-Work Filiale Di Milano Menotti A tempo pieno

    Job Title: Customer Service RepresentativeCompany: E-Work Filiale Di Milano MenottiJob Type: Full-time/Part-timeLocation: Milano, zona CertosaJob Description:Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at E-Work Filiale Di Milano Menotti. As a Customer Service Representative, you will be...

  • Junior Customer Care

    3 settimane fa

    Milano, Italia Randstad Italia Spa A tempo pieno

    Cerchi un'opportunità stimolante nel settore del customer care?Vuoi lavorare in un ambiente dinamico e internazionale?Randstad Italia è alla ricerca di un Junior Customer Care per un'azienda leader nel settore viaggi.- Sede di lavoro: Milano - zona Bonola - Si offre: Contratto di somministrazione full-time con possibilità di proroga - Orario di lavoro: 40...

  • Junior Customer Care con Francese E/o Tedesco E/o

    4 mesi fa

    Milano, Italia Page Personnel A tempo pieno

    Junior Customer Care con Francese e/o Tedesco e/o Spagnolo - Milano - Azienda leader nel settore fashion **Azienda**: Azienda leader nel settore fashion - Assistenza clienti esteri multicanale - Gestione reclami - Supporto pre e post vendita **Competenze ed esperienza**: La risorsa ideale ha maturato almeno una breve esperienza nel ruolo di Junior Customer...

  • Customer Service Representative

    6 giorni fa

    Milano, Lombardia, Italia Adecco Filiale Di Milano Volta A tempo pieno

    {"h1": "Customer Service Representative", "p": "Adecco Filiale Di Milano Volta ricerca un professionista per occupare la figura di Customer Service Representative. La figura verrà inserita in una realtà che si occupa di proporre e organizzare viaggi in autobus, oltre che attività ed escursioni turistiche, per varie destinazioni nazionali e...

  • Junior Customer Support Representative

    4 mesi fa

    Milano, Italia Carriere Italia s.r.l. A tempo pieno

    Carriere Italia, società che dal 2004 affianca i professionisti nei processi e percorsi di ricerca e selezione, training e coaching, ricerca per azienda internazionale operante nel settore dei sistemi di pagamento un/una **Posizione**: Junior Customer Support La risorsa sarà inserita presso lo store di Milano, ubicato in zona San Babila la risorsa si...

  • Customer Service Representative

    2 settimane fa

    Milano, Italia ManpowerGroup A tempo pieno

    About the RoleWe are seeking a highly skilled and fluent Portuguese language customer care professional to join our team at Manpower S.r.l. as a Customer Service Representative in the e-commerce sector.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a professional and timely manner.Manage customer orders and requests, ensuring...

  • Customer Service Representative

    2 settimane fa

    Milano, Italia ManpowerGroup A tempo pieno

    About the RoleWe are seeking a highly skilled and fluent Portuguese language customer care professional to join our team at Manpower S.r.l. as a Customer Service Representative in the e-commerce sector.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a professional and timely manner.Manage customer orders and requests, ensuring...

  • Customer Service Representative

    1 giorno fa

    Milano, Lombardia, Italia E-Work A tempo pieno

    Customer Service RepresentativeE-work S.p.A. is seeking a Customer Service Representative to join our team in Milan. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients.Key Responsibilities:Manage customer inquiries and complaints via phone, email, and chatProvide solutions and...

  • Customer Service Representative

    3 giorni fa

    Milano, Lombardia, Italia Satispay A tempo pieno

    About SatispayWe're redefining the payments landscape with simplicity and accessibility at our core. Imagine being part of a vibrant community driving innovation and revolutionizing payments across Europe. Our dynamic team is passionate about shaping the future of payments, and we're looking for like-minded individuals to join us.Role OverviewAs a Customer...

  • Customer Service Representative

    2 settimane fa

    Milano, Lombardia, Italia Satispay A tempo pieno

    About SatispayAt Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond- across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to...

  • Customer Service Representative

    2 settimane fa

    Milano, Lombardia, Italia Satispay A tempo pieno

    About SatispayAt Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond- across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to...

  • Customer Service Representative

    4 mesi fa

    Milano, Italia Abbott Laboratories A tempo pieno

    About the role - Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints - Compliant with internal processes and procedures (e.g. ABBOTT Quality System) and with the applicable legislation. - Manage all daily activities in customer service...

  • Junior Back Office

    4 mesi fa

    Milano, Italia CleanBnB S.p.A. A tempo pieno

    CleanBnB S.p.A., società innovativa che opera nel settore della gestione degli appartamenti in affitto breve o ad uso turistico, cerca persone motivate, molto intraprendenti, amanti delle sfide e delle novità per la sede di Milano per il ruolo di **Junior** **Back Office & Customer Care.** Il/la Junior Back Office & Customer Care svolge un ruolo cruciale...