Customer Service Representative

13 ore fa

Milano, Lombardia, Italia ManpowerGroup A tempo pieno
Customer Care Representative - Polish Language

ManpowerGroup is seeking a Customer Care Representative to join our team in Milan, Italy. The ideal candidate will have a fluent knowledge of Polish and Italian/English languages.

Main Responsibilities:

  • Respond to customer inquiries via chat, email, and phone.
  • Provide professional, accurate, and timely responses to customer requests.
  • Manage order acquisition and processing, as well as customer complaints.
  • Document and register customer information in our dedicated system.

Requirements:

  • Degree or diploma in a linguistic field (preferable).
  • Excellent computer skills.
  • Fluent knowledge of Polish and one of the following languages: Italian or English (C1 level).

What We Offer:

After a 7-day paid training course, we offer a part-time job opportunity of 30 hours per week, distributed over 5 working days, from Monday to Saturday. The contract will be a 6-month fixed-term contract with the possibility of renewal.

Working Conditions:

  • Working hours: 08:00-20:00.
  • Working mode: hybrid.

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