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Customer Service Representative

2 mesi fa

Milano, Lombardia, Italia Gi Group S.P.A A tempo pieno

About the Role:

Gi Group S.P.A. is seeking a highly skilled Customer Service Representative to join our team in Milan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

  • Receive and respond to customer inquiries in a timely and professional manner
  • Provide assistance and support to customers in resolving their issues
  • Use active listening skills to understand customer needs and concerns
  • Communicate effectively with customers through phone, email, and chat
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Fluency in Italian and Portuguese (C1 level or higher)
  • Plus knowledge of Spanish is a plus
  • Previous experience in customer service or a related field is a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Comprehensive training program to ensure your success in the role
  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the industry
  • Flexible working hours and remote work options