Customer Service Representative

7 giorni fa


Milano, Lombardia, Italia GIGROUP H-1399 A tempo pieno
Customer Service Representative

Gi Group Holding, a leading multinational company in the field of temporary and permanent staffing, is seeking a highly skilled Customer Service Representative to join our team in Basiano. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve any issues in a timely and professional manner
  • Work collaboratively with the sales team to ensure customer satisfaction and loyalty
  • Maintain accurate records of customer interactions and feedback
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • Diploma or equivalent in a relevant field
  • Excellent written and verbal communication skills in English
  • Proficiency in Microsoft Excel and other office software
  • At least 2-3 years of experience in customer service or a related field
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading multinational company in the field of temporary and permanent staffing


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