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Customer Service Representative

2 mesi fa

Milano, Lombardia, Italia Gi Group SpA Filiale di Milano Filzi A tempo pieno

Job Description:

Customer Service Representative

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Gi Group SpA Filiale di Milano Filzi. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets

Requirements:

  • Fluent Italian and Dutch language skills (minimum C1 level)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Previous customer service experience is an asset

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Training and development programs to enhance your skills and knowledge

About Us:

Gi Group SpA Filiale di Milano Filzi is a leading provider of staffing and recruitment services. We are committed to delivering exceptional customer service and building long-term relationships with our clients and candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.