Resort Team Leader

2 settimane fa

Verona, Italia Jet2.com Limited A tempo pieno

**Company description**:
Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday
What will you do in the role?
Reporting to the Destination Manager, you will Work as One Team with internal & external stakeholders to ensure your team of Resort Customer Helpers deliver VIP industry leading Customer Service to our all-important customers during their holiday with us. You will be provided with fantastic training to ensure you:
**Job description**:
Create Memories for our customers by working closely with our hoteliers to ensure our customers are having a lovely holiday and we meet our all-important customers' expectations.

Take Responsibility to investigate any reported problems in hotels & quickly resolve customer escalations or incidents using our in-house digital systems.

Create & issue the monthly rosters alongside our UK based planning team in line with our SLA levels and budget.

Host in-person & virtual weekly meetings, deliver training to new members of your team & hold individual monthly 1-1 performance meetings with your team members.

Support the Destination Manager & Local Agent with future planning and analyse customer results & feedback daily.
Our Resort Team Leaders always display a genuine passion for the customers experience in resort and always ensure their team of Resort Customer Helpers deliver outstanding customer service. In this position, you will be confident with managing performance, supporting your team by being present in resort, have a positive & friendly attitude, be flexible, well organised, and confident in IT to use in-house digital systems daily on a laptop.

**Required profile**:
As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers who are responsible for delivering outstanding customer service and enhancing our customers holiday experience in resort. You will always be working as one team with internal & external suppliers and take responsibility of your teams' performance & customer escalations using our in-house digital systems.
Due to the level of travel required in the role, you will already be a driver with access to your own motorised vehicle / car which you are able to use for work purposes. Business Travel expenses will be reimbursed.
You will already hold full right to work documents for the country where this role is based and be living in the destination or willing and able to source your own accommodation.
Our Resort Team Leaders have a flexible approach to the operation. Working hours will vary each month and will include early starts, late finishes, split shifts & working weekends. As part of our management team, being on call to support with any emergencies in resort or at the airport is part of the role

**What we offer**:
What can we offer you?

**We offer our valued colleagues a range of benefits including**:
- Fully paid management training, company mobile phone & laptop provided.

Free Jet2holidays Management uniform

Monthly 1-1 review meetings with the Destination Manager

27 days holiday entitlement per annum

Recommend a friend bonus scheme.

  • Resort Team Leader

    2 settimane fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    Fixed Term - 40 Hours **Salary** - Excellent **Country** - Italy **What you will be doing...** **Jet2holidays** is the - **UK’s 2nd largest Tour Operator**, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline - We...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    Fixed Term - 40 Hours **Salary** - Excellent **Country** - Italy **What you will be doing...** Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers who...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2.Com Limited A tempo pieno

    **Company description**:Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!What will you do in the role?Reporting to the Destination Manager, you will Work as One Team with internal & external stakeholders to ensure your team of Resort Customer Helpers deliver VIP...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2.Com And Jet2Holidays A tempo pieno

    Fixed Term- 40 Hours**Salary**- Excellent**Country**- Italy**What you will be doing...****Jet2holidays** is the- **UK's 2nd largest Tour Operator**, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline- We have a fantastic...

  • Resort Team Leader

    2 settimane fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    Fixed Term - 40 Hours **Salary** - Excellent **Country** - Italy **What you will be doing...** **Join our award-winning Management Team at**_Jet2holidays_** and create memories for our all-important customers during their well-deserved holiday!** As one of our valued** Resort Team Leaders,**you will play a vital part in leading a team of Resort Customer...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2.Com And Jet2Holidays A tempo pieno

    Fixed Term- 40 Hours**Salary**- Excellent**Country**- Italy**What you will be doing...****Join our award-winning Management Team at**_Jet2holidays_** and create memories for our all-important customers during their well-deserved holiday!**As one of our valued** Resort Team Leaders,**you will play a vital part in leading a team of Resort Customer Helpers -...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2Holidays A tempo pieno

    Job Description: Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service...

  • Resort Team Leader

    3 settimane fa

    Verona, Italia Jet2.Com Limited A tempo pieno

    Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service and enhancing our...

  • Resort Team Leader

    4 settimane fa

    Verona, Italia Jet2.com Limited A tempo pieno

    Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service and enhancing our...

  • Resort Team Leader

    4 giorni fa

    Verona, Italia Jet2.com Limited A tempo pieno

    Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service and enhancing our...

  • Resort Team Leader

    2 settimane fa

    Verona, Italia Jet2.Com Limited A tempo pieno

    Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service and enhancing our...

  • Resort Team Leader

    4 settimane fa

    verona, Italia Jet2.com Limited A tempo pieno

    Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Resort Team Leaders, you will play a vital part in leading a team of Resort Customer Helpers – Representatives, who are responsible for delivering outstanding customer service and enhancing our...

  • Team Leader

    1 settimana fa

    Verona, Italia Adhr A tempo pieno

    **TEAM LEADER** Il nostro Cliente è una realtà storica specializzata nella produzione di prodotti del settore alimentare. In ottica di sviluppo dell’organico interno stiamo ricercando un: **TEAM LEADER - CAPO REPARTO** La mansione prevede l'intera gestione del reparto di linea di produzione con le relative risorse che lo compongono (130 operatori) In...

  • Team Leader

    4 settimane fa

    Verona, Italia Adhr A tempo pieno

    **TEAM LEADER**Il nostro Cliente è una realtà storica specializzata nella produzione di prodotti del settore alimentare.In ottica di sviluppo dell'organico interno stiamo ricercando un:**TEAM LEADER - CAPO REPARTO**La mansione prevede l'intera gestione del reparto di linea di produzione con le relative risorse che lo compongono (130 operatori)In...

  • Team Leader

    4 settimane fa

    Verona, Italia BENETTI ASSICURAZIONI A tempo pieno

    Si seleziona un Candidato/a per il ruolo di Team leader Gestore Risorse nel settore Assicurazioni. Si richiede: - esperienza di almeno 3 anni e capacità di coadiuvare e sviluppare un Team di lavoro. Si offre: - alto fisso oltre provvigioni ed incentivi e sviluppo di carriera. Inviare CV con foto.

  • Team Leader

    4 settimane fa

    Verona, Italia Benetti Assicurazioni A tempo pieno

    Si seleziona un Candidato/a per il ruolo di Team leader Gestore Risorse nel settore Assicurazioni.Si richiede:- esperienza di almeno 3 anni e capacità di coadiuvare e sviluppare un Team di lavoro.Si offre:- alto fisso oltre provvigioni ed incentivi e sviluppo di carriera.Inviare CV con foto.

  • Team Leader

    2 giorni fa

    Verona, Italia Iziwork S.P.A A tempo pieno

    Iziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita.Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.**Descrizione missione**In qualità di leader di Sephora Italia, ti occuperai di:- Gestire a 360° il tuo Floor corrispondente a uno o più di uno dei 4 assi merceologici...

  • Team Leader

    2 settimane fa

    Verona, Italia AZ Consulting SpA A tempo pieno

    MUST CALL SRL - ricerca figura di Team Leader nel canale Teleselling per attività nei settori outbound di primarie aziende energetiche e tlc Si offre: - contratto di lavoro, - fisso mensile - bonus produzione. Si richiede: - buona dialettica - attitudine al al lavoro di gruppo - serietà e diligenza sul lavoro - disponibilità full time Contratto di...

  • Team Leader

    4 settimane fa

    Verona, Italia Az Consulting Spa A tempo pieno

    MUST CALL SRL - ricerca figura di Team Leader nel canale Teleselling per attività nei settori outbound di primarie aziende energetiche e tlcSi offre:- contratto di lavoro,- fisso mensile- bonus produzione.Si richiede:- buona dialettica- attitudine al al lavoro di gruppo- serietà e diligenza sul lavoro- disponibilità full timeContratto di lavoro: Tempo...

  • TEAM LEADER

    4 giorni fa

    Verona, Italia Gi Group SpA Filiale di Nogara A tempo pieno

    FILIALE: NOGARA Hai esperienza nella gestione di un team di lavoro e vorresti che ti venisse riconosciuta all'interno di una Multinazionale? La Divisione Permanent di Gi Group, prima agenzia per il lavoro italiana, collabora con una rinomata Multinazionale del settore Logistico , caratterizzata da un ambiente inclusivo e un approccio finalizzato al...