Customer Service Internship

4 settimane fa

Bolzano Bozen, Italia Oberalp A tempo pieno

The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
We are a team of more than 1000 employees in 11 countries worldwide - a group of adventurers and dreamers, mountaineers, looking for their next peak.

We are looking for an Intern who supports our Customer Service Wholesale & Retail for at least 6 months starting from mid October.
With this internship, you will get a 360° overview of the customer experience starting from the order of clients through the coordination of the delivery to the after-sales service. The Customer Service will check orders in terms of quality, quantity, prices and delivery date and will track the status until the final delivery. This experience will give you the possibility to understand the needs and requirements of the end consumer and the guidelines and processes regarding the Customer Service for our Retail and Wholesale.

**Tasks and responsibilities**
- Support the order and clients data entry in the ERP system
- Assist the first level support for issues and general requests about company, brands and products
- Support clients, Sales Representatives and Store Managers in the order management regarding availabilities and order state
- Help the deliveries and the logistic department as well as the administrative area for payment check
- Assist in the analysis of customer pain-points, issues and needs Support the marketing department in various projects

**Profile**
- University student or degree in economics or in a similar field
- Previous experience in a company will be considered as a plus
- Excellent Italian skills and good English Skills, German is a plus
- Knowledge of Microsoft Office (Excel)
- Communication skills
- Reliability, organization and attention to detail
- Customer-oriented
- Passionate about mountain sports is a plus

**Workplace**: Bolzano, IT

  • Customer Service Internship

    1 settimana fa

    Bolzano - Bozen, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Customer Service Retail Internship

    4 settimane fa

    Bolzano - Bozen, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Customer Service Internship

    2 settimane fa

    Bolzano, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a team...

  • Customer Service Internship

    3 settimane fa

    Bolzano, Italia Oberalp Group Spa. - Salewa - Dynafit - Wild Country - Pomoca A tempo pieno

    Customer Operations Salewa Internship (M/F)Date: Jan 24, 2025The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know...

  • Customer Service Internship

    4 settimane fa

    Bolzano, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a team...

  • Customer Service Internship

    3 settimane fa

    Bolzano, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a team...

  • Customer Service Retail Internship

    2 settimane fa

    Bolzano, Italia Oberalp Group Spa. - Salewa - Dynafit - Wild Country - Pomoca A tempo pieno

    Customer Operations Retail Internship (M/F)Date: Jan 19, 2025The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know...

  • Customer Service Retail Internship

    2 settimane fa

    Bolzano, Italia Oberalp Group Spa. - Salewa - Dynafit - Wild Country - Pomoca A tempo pieno

    Customer Operations Retail Internship (M/F) Date: Jan 19, 2025 The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire...

  • Customer Service Retail Internship

    2 settimane fa

    Bolzano, Italia Oberalp Group Spa. - Salewa - Dynafit - Wild Country - Pomoca A tempo pieno

    Customer Operations Retail Internship (M/F)Date: Jan 19, 2025The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know...

  • Customer Service Retail Internship

    4 settimane fa

    Bolzano, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a team...

  • Customer Service Specialist

    4 settimane fa

    Bolzano - Bozen, Italia LENET Group A tempo pieno

    THUN, azienda retail leader nel settore dell'Idea Regalo e appartenente al Gruppo LENET, ricerca un/a Customer Service Specialist, dedicato/a alla gestione delle attività della struttura Customer Service per i nostri other brands. La figura si dedicherà al supporto della rete distributiva per tematiche di natura commerciale e amministrativa, nonché alla...

  • Customer Service Under Armour Internship

    2 settimane fa

    Bolzano - Bozen, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Customer Service

    3 settimane fa

    Bolzano - Bozen, Italia CercaSi s.a.s A tempo pieno

    Per azienda di Bolzano selezioniamo un/a ADDETTO/A CUSTOMER SERVICE. **Posizione**: La figura professionale selezionata si occuperà di: - organizzare le manutenzioni; - gestire l’ufficio interno; - gestire le non conformità e le possibili contestazioni; - supportare i servizi di assistenza ai clienti dopo l'acquisto o noleggio dei...

  • Customer Service Specialist

    4 giorni fa

    Bolzano - Bozen, Italia THUN spa A tempo pieno

    THUN, azienda retail leader nel settore dell'Idea Regalo e appartenente al Gruppo LENET, ricerca un/a Customer Service Specialist, dedicato/a alla gestione delle attività della struttura Customer Service per i nostri other brands. La figura si dedicherà al supporto della rete distributiva per tematiche di natura commerciale e amministrativa, nonché alla...

  • Customer Service Specialist

    2 settimane fa

    Bolzano - Bozen, Italia Lenet Group A tempo pieno

    THUN, azienda retail leader nel settore dell'Idea Regalo e appartenente al Gruppo LENET, ricerca un/a Customer Service Specialist, dedicato/a alla gestione delle attività della struttura Customer Service per i nostri other brands. La figura si dedicherà al supporto della rete distributiva per tematiche di natura commerciale e amministrativa, nonché alla...

  • E-commerce/online Customer Service Internship

    2 settimane fa

    Bolzano - Bozen, Italia Oberalp A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Addetta Al Customer Service

    4 settimane fa

    Bolzano - Bozen, Italia GIGROUP A tempo pieno

    Gi Group S.P.A. (Aut. Min. 26/11/2004 Prot. N° 1101 - SG - Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) ricerca per importante cliente un/a ADDETTA/O AL CUSTOMER SERVICE l profilo ha lo scopo di assistere il customer service nella gestione quotidiana delle attività garantendo un supporto di carattere organizzativo e/o operativo. **Principali...

  • Addetto Customer Service

    4 settimane fa

    Bolzano - Bozen, Italia CercaSi s.a.s A tempo pieno

    Per azienda di Bolzano selezioniamo un/a ADDETTO/A CUSTOMER SERVICE. **Posizione**: La figura professionale selezionata si occuperà di: - organizzare le manutenzioni; - gestire l’ufficio interno; - gestire le non conformità e le possibili contestazioni; - supportare i servizi di assistenza ai clienti dopo l'acquisto o noleggio dei prodotti; -...

  • Stage Customer Service

    4 giorni fa

    Bolzano - Bozen, Italia LENET Group A tempo pieno

    THUN, azienda leader nell’ambito dell'Idea Regalo, appartenente al Gruppo LENET, ricerca un/a stagista nell'area Customer Service. La figura si dedicherà al supporto della rete distributiva per tematiche di natura commerciale e amministrativa, nonché alla gestione delle relative attività di front e back office. Recepirà gli ordini elaborando a sistema...

  • Impiegato Customer Service

    1 settimana fa

    Bolzano - Bozen, Italia In Job S.p.A. A tempo pieno

    In Job S.p.A. seleziona **IMPIEGATO CUSTOMER SERVICE** per realtà operante nel settore della carta di Bolzano (BZ) **Mansioni** - Gestione di clienti attivi e prospect - Redazione di offerte commerciali - Gestione e monitoraggio spedizioni - Risoluzione eventuali problematiche legate alle spedizioni **Requisiti** - Esperienza mínima nel settore...