Ikonic Staff

**We are** **IKONO** ****

An innovative concept that is revolutionizing the leisure industry through the creation of unique, immersive experiences across Europe.

The IKONO experience focuses on replicating the emotion of traveling through different worlds, cultures, and times while remaining in the city, to unleash one's creativity, stimulate the senses, and create unforgettable memories.

Every day is a chance for our team to create timeless moments at IKONO, ensuring an unforgettable experience for our customers. If you thrive on the joy of working with people, IKONO is committed to providing a customer experience that stands out from the rest

**The Role**

As an **Ikonic Staff member**, you play a key role in ensuring our customers' satisfaction. With your intuitive understanding, you anticipate their needs even before they realize them. Supported by your Store Manager, you expertly match those needs with the right products and services. Your primary goal is to warmly welcome and assist gallery visitors, ensuring a high-quality experience for everyone.

**Responsibilities**
- Welcoming customers with a friendly smile
- Helping guests with ticket purchases.
- Handling reservations on our website and through our ticket partners.
- Taking care of the cash register.
- Being the friendly face at the museum store stand and keeping it well-stocked.
- Guiding visitors through the route and sharing details of the experience.
- Providing support to enhance the overall experience.
- Taking care of repairs and maintenance to keep our spaces in top shape.
- Ensuring the exhibition is always in a perfect state for our visitors.

**What you bring**:

- Strong verbal and written communication skills.
- Proficient in cash handling.
- Prior experience and knowledge in customer service.
- Fluency in English, minimum level B2.
- Resilient in handling daily challenges.
- Collaborative team player.
- Ability to provide clear and concise explanations.
- Capable of assisting in setting up exhibitions.
- Attention to detail in all tasks.
- Able to perform actions such as bending over or lifting things.
- Skills in visual representation.

**Who you are**:

- Demonstrate tremendous passion and energy for your work.
- Able to adapt to flexible schedules.

**We offer**
- A partial-time position in our team.
- Remuneration to be defined according to the collective agreement + plus variable salary (after a few months in the position.)
- Pleasant international working environment.
- Possibilities of development, assumption of responsibilities and personal growth.

**Job Types**: Part-time, Temporary
Contract length: 3 months

**Salary**: €9.81 per hour

**Language**:

- English (required)
- Italian (required)

Work Location: In person

Application Deadline: 08/02/2024
Expected Start Date: 13/02/2024