Junior Researcher

3 settimane fa


Milano, Italia Mediolanum Banca A tempo pieno

Responsabilità primarie

Per Flowe, Startup digitale del Gruppo Mediolanum, si è alla ricerca di un Junior Researcher & Service Design Specialist, da inserire, a tempo determinato, all'interno della Perspective di Business Acceleration.

Attività:

- Redazione di questionari per ricerche quantitative, script per interviste qualitative e per user test;
- Conduzione di interviste e focus group;
- Analisi statistiche di dati quantitativi;
- Estrazione di insight e redazione di report a partire da ricerche quantitative, qualitative e desk;
- Moderazione di workshop;
- Definizione di personas e cluster;
- Mappatura di customer journey.

Profilo competenze

Requisiti:

- Laurea specialistica e/o un Master in Marketing, Psicologia, Sociologia, UX Research o discipline simili;
- Competenze di metodologia di ricerca qualitativa e quantitativa: saper progettare una ricerca, valutare la qualità di una ricerca condotta da altri, analizzare ciò che è emerso, estrarre degli insight;
- Conoscenza dei fondamenti del design thinking e del service design: i modelli di lavoro, gli strumenti, i processi tipici della disciplina;
- Ottima conoscenza della Suite di Microsoft Office: PowerPoint, Excel, Word;
- Buona conoscenza di tool per l'analisi di dati quantitativi: PowerBI, SPSS, R, Python;
- Conoscenza di base dei software della Suite di Adobe: Illustrator, Photoshop, InDesign;
- Buona conoscenza della lingua inglese.

Si offre una posizione a tempo determinato;
Sede di lavoro: Milano 3, Basiglio (MI); partially remote

MV: #LI-MC1



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