Key Account Manager
8 mesi fa
**LA SPECIALIZZAZIONE HEALTHCARE & PHARMA DI ADHR GROUP, RICERCA PER GROSSA AZIENDA FARMACEUTICA**:
**_
Key Account Manager_**
The person selected will report to the Area Manager and will have the following responsibilities:
- Advertises and promotes products and services of the Company through effective interaction with health care professionals and organizations to increase the awareness and use of the Company's pharmaceutical products.
- Reframes features into customers benefits and uses relevant literature and medical/scientific promotion aid material competent and accurately.
- Manages and provides assistance in managing or maintaining accounts of strategic clients.
- Resolves customer complaints regarding promotion and service and handles enquiries and interests quickly and professionally and in accordance with Company procedures.
- Supports Marketing Department activities by gathering current marketplace information on pricing, products, new products and delivery schedules, following up on new leads and referrals stemming from field activity.
- Provides inputs into budget planning, promotion target forecasting and marketing procedures as required.
- Ensures the prompt transmission of relevant information from the healthcare professionals back to Marketing, Medical Affairs or Clinical Research Departments.
- Ensures the prompt reporting of adverse events to the Pharmacovigilance Department in accordance with company procedures.
- Stays in constant communication with all team members to get information on doctor's activities and effective territory planning.
- Catches new opportunities, special developments tor products and services, collects information as well as feedback thanks to field activity and then coordinate with proper staff of the company.
**Requirements**:
- Degree in Life Sciences or an associated area.
- Good English knowledge.
- Extensive experience in all aspects of Customer Relationship Management.
- Strong understanding of Region's customer and market dynamics and requirements.
Location: Puglia e Basilicata
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