Technical Support
2 mesi fa
ManpowerProfessional ricerca per importante azienda operante in ambito metalmeccanico, leader nel settore di riferimento e con prodotto proprio, un/a
**TECHNICAL SUPPORT**
La risorsa lavorerà all’interno dell’ufficio tecnico e svolgerà le seguenti mansioni:
- Realizzare e stilare istruzioni e manuali di installazione, d’uso e di manutenzione dei prodotti, in collaborazione con lo studio grafico e la società di traduzione;
- Fornire un supporto tecnico ai centri di assistenza nella gestione dei reclami dei clienti in merito ai prodotti venduti in Italia (supporto telefonico) e all’estero (supporto via mail);
- Impostare il layout delle etichette elettriche in collaborazione con il fornitore delle etichette e delle stampanti, aggiornamento delle stesse su Gestionale e Eprel;
- Gestire le liste ricambi e schemi elettrici per il post-vendita;
- Essere il referente per la stesura esplosi, liste ricambi e schemi elettrici per after sales.
- Titolo di studio e conoscenze tecniche in ambito meccanico o elettrotecnico;
- Esperienza pregressa di almeno 3 anni nel ruolo;
- Capacità di problem solving e propensione ai rapporti interpersonali;
- Buona conoscenza della lingua inglese.
Si valuta inserimento diretto in azienda con un contratto a tempo indeterminato.
Inquadramento in base all’effettiva esperienza della risorsa.
Sede di lavoro: provincia di Treviso
Contratto di lavoro: Tempo pieno, Tempo indeterminato
Orario:
- Dal lunedì al venerdì
- Turno diurno
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