Customer Success Account Management Internship

3 mesi fa

Milano, Italia Microsoft A tempo pieno

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

As a Customer Success Account Management Intern, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery. This opportunity will allow you to guide and lead conversations to facilitate the achievement of customer business objectives; lead the execution of program planning and customer-facing program reviews.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Start date: February 2025**
- Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps.
- Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships.
- Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
- Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Understands the organizational and customer success strategy. Understands Microsoft technology and services.
- Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.

**Qualifications**:
Required Qualifications
- Currently pursuing a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field
- Must have at least 1 semester/term remaining following the completion of the internship

Preferred Qualifications
- Passion for technology and customer obsessed.
- Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)

  • Customer Success Account Manager

    8 mesi fa

    Milano, Italia Microsoft A tempo pieno

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is cantered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...

  • Customer Success Account Manager

    2 settimane fa

    Milano, Italia Microsoft A tempo pieno

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is cantered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...

  • Junior Customer Success Specialist

    6 mesi fa

    Milano, Italia MotorK A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Junior Customer Success Specialist (Internship) - Milan - MotorkSeniority Level: InternshipMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Junior Customer Success Specialist (Internship) - Milan - Motork Seniority Level: Internship MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Junior Customer Success Specialist (Internship) - Milan - Motork Seniority Level: Internship MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia MotorK A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Adh Personal Thüringen A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Adh Personal Thüringen A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Adh Personal Thüringen A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Adh Personal Thüringen A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...

  • Junior Customer Success Specialist

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Junior Customer Success Specialist (Internship) - Milan - MotorkSeniority Level: InternshipMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital...

  • Mps Customer Success Manager

    3 mesi fa

    Milano, Italia Lexmark International, Inc. A tempo pieno

    Responsibilities: Job Summary This is a customer-facing role that is directly responsible for managing the delivery of contracted Managed Services and Solutions as defined in the Statement of Work (SOW) to Client’s satisfaction. Duties include working within a Customer Focus Team (CFT) to define proposed services requirements, creation of Statement of...

  • Euronext Securities

    2 mesi fa

    Milano, Italia Euronext A tempo pieno

    Euronext Securities - Executive Account Management Internship Apply Locations: Milan Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: R17631 Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets, provides an internship opportunity in Euronext Securities, leading provider of efficient...

  • Account Management Intern

    3 mesi fa

    Milano, Italia Outbrain A tempo pieno

    **We are Outbrain.** We're one of the world's largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world's top digital media companies. More specifically, the Account Management intern will be responsible for supporting the...

  • Account Management Intern

    3 mesi fa

    Milano, Italia Outbrain Inc. A tempo pieno

    **We are Outbrain.** We’re one of the world’s largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world’s top digital media companies. More specifically, the Account Management intern will be responsible for supporting...

  • Mps Customer Success Manager

    1 giorno fa

    Milano, Italia Lexmark International, Inc. A tempo pieno

    Responsibilities:Job SummaryThis is a customer-facing role that is directly responsible for managing the delivery of contracted Managed Services and Solutions as defined in the Statement of Work (SOW) to Client's satisfaction. Duties include working within a Customer Focus Team (CFT) to define proposed services requirements, creation of Statement of Work,...

  • Logistic & Customer Care Internship

    6 mesi fa

    Milano, Italia Samsung SDS Netherlands A tempo pieno

    **Logistic & Customer Care Internship** **Fulltime | Milan** **About us** **Purpose of the job** KEY ACTIVITIES The main activities you’ll be involved in are: - **Customer master data management**: - Transport order list: contact new end customer and/or new destinations to complete technical data in the system for the execution of the service. - Send...