Gridspertise - Cloud Services Lead
4 settimane fa
**General Information**:
**Country**
- Italy**State/Region**
- Lazio, Lombardia**City**
- Milano, Roma**Team**
- Digital Solutions**Seniority**
- Expert (4-8 years of experience)**Job Type**
- Permanent**Hire Type**
- Full-Time**Work Regimen**
- Hybrid**Posting Date**
- 21-May-2024**Expiration Date**
- 09-Jun-2024**Company**
- Gridspertise s.r.l.**Description and Requirements**:
- The team Digital Solutions within Gridspertise is looking for a **Cloud Services Lead in Internal IT and Cloud Operations** unit.- Gridspertise is a new, fast-paced global organization with a unique expertise and technological know-how in distribution grids on a global scale set-up in 2021 as a carve-out of Enel’s twenty-year-long experience in grid digitalization.- Every day we strive to create a greener and more electric future for generations to come by offering cutting edge sustainable solutions to Distribution System Operators worldwide and deliver a new era of sustainable and reliable smart grids.- We are company made of people who aspire to achieve results that enable our teams, our customers, and ultimately the world to prosper. We are looking for highly-motivated, talented, visionary and curious people that are willing to accelerate electric future with us.- Would you like to get involved in a customer oriented, innovative and dynamic context? Join us**What you will do**:
- As the Cloud Services Lead, you will be responsible for all activities related to:
- Manage Infrastructure and Cybersecurity Managed services contracts, with deep knowledge of contractual terms, conditions, SLAs and KPIs;
- Be able to enforce contractual terms, conditions, SLAs and KPIs and manage escalations;
- Negotiate or re-negotiate and monitor the Service Levels Agreement (SLA) and Key Performance Indicator (KPI);
- Support configuration and continuous improvement of Service Now and general SLA/KPI monitoring automation;
- Manage Infrastructure and Cybersecurity Managed services costs, from the budget to the forecast and monitoring the actual costs and the billing process;
- Manage the people entrusted within the unit, taking care of their growth and professional; competence.
**Who you are**:
- Bachelor/Master’s degree preferably in IT, Engineering, or equivalent experience with:
- Proven experience of 7+ years in the role and in the specific sector;
- Competence in managed cloud infrastructure;
- Strong capability to manage external suppliers;
- Strong analytical skills;
- Strong skills in cost optimization approach;
- Strong skills in cloud resource optimization and optimized growth management;
- Advanced proficiency in English;
- Knowledge of Spanish will be considered as a plus.
**What we search in you**:
- Ability to integrate technical vision with a business-driven approach for a holistic perspective;
- Goal-oriented mindset with a focus on KPIs and on
- time delivery;
- Entrepreneurship and proactivity;
- Project and Program management skills;
- Excellent interpersonal/communication skills and ability to interface with all levels of the organization and stakeholders of all kinds;
- Strong commitment and determination to accelerate the energy transition.
**What we offer**:
- Permanent contract in Italy (preferably Milan or Rome);
- Attractive compensation pack;
- Extensive flexible and remote work options in accordance with organizational needs;
- Corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions and more;
- Multiple options to grow in an international environment.
**About Gridspertise**:- The Company was set up in 2021 as a carve-out of Enel and today is an independent company jointly controlled by the Enel Group and CVC Capital Partners. Gridspertise is headquartered in Italy with subsidiaries in Spain, Brazil, India, United States and it has recently acquired Aidon, a leader in smart metering in the Nordics and funded the joint venture Neugemacht, offering end-to-end metering services to the German market. Current target markets include Europe, Latin America, North America and Asia-Pacific.
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