Group and Social Sales Manager
1 settimana fa
OUR COMPANY
Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.
OUR PROPERTY
Auberge’s latest European escape takes inspiration from the artistry and perfection of Renaissance greats whose eye for beauty bridges past and present. Tucked down a cypress-lined entrance north of Florence’s cobblestoned centro storico, wrought-iron gates open onto Collegio alla Querce, an exquisite cluster of reimagined 16th-century UNESCO buildings once serving as a cultural institution, preparatory school, chapel and theater. The hotel grounds, embraced by acres of magnificent Baroque gardens, gaze upon panoramic views of the iconic Duomo and terracotta cityscape, and on the opposite side, miles of lush Chianti winelands. Offering all the pleasures of a refined country home, Collegio alla Querce balances the sophistication of Florence with the relaxed pace of Tuscany in characteristic Italian style.
ROLE SUMMARY
Join our team as Group and Social Sales Manager and become one of the authors of our story. The Group & Social Sales Manager is responsible for identifying and sourcing group and social business in accordance with Collegio alla Querce’s strategic plan to maximize room revenue during peak and nonpeak periods. Responsible for meeting or exceeding target group sales goals by leveraging all available sources from existing business relationships, to prospective inquiries to new business prospects within the assigned sales territory.
The position requires a schedule which matches client demand. Hours will flex based on site inspection requirements and event execution. It is expected that the Group & Social Sales Manager is present to greet all clients in advance of events, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews. Weekends are required when site inspections, banquet or catering events are taking place on the property.
KEY RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done Within this, the key responsibilities for this position are:
**Sales**:
Establish rapport and work closely with meeting planners and third-party event management companies.
Be available to meet clients, both corporate and social, any day of the week, by scheduling site inspections and meeting with walk-in prospective clients to show and describe rooms and services.
Meet or exceed quarterly and annual sales goals by ensuring repeat business through positive customer relationship management and prospecting for new business.
Maintain a relationship with business contacts throughout the planning of bookings.
Develop new accounts in the corporate group business segment from within assigned sales territory.
**Administrative**:
Respond in a timely manner to all sales inquiry calls, internet inquiries; all sales leads in assigned territory.
Attend and participate in all property sales meetings as scheduled.
Prepare month-end sales reports outlining new prospective, tentative and definite business as well as site visits and sales call activities.
Troubleshoot guest problems as appropriate, using discretion and good judgment; interact with property leadership to ensure guest satisfaction in all aspects of group stays.
Negotiate contracts based on knowledge of property and property limitations.
Work closely with the sales team to ensure timely deposits, follow up with accurate guest information, and process payments.
Coordinate all details of bookings for room blocks with the Reservations team.
Manage relationships with accounts to achieve repeat bookings and ensure that all information/history in Daylight is current and accurate.
**Communication Skills**:
Promote positive guest relations at all times by anticipating guests’ needs, responding promptly and acknowledging all guests within a respectful time frame.
Field guest requests and glitches by following procedures and ensuring guest satisfaction.
Maintain a close relationship with the Area Director of Sales & Marketing to ensure the department runs smoothly and that group sales initiatives are coordinated.
**Operational Wherewithal**:
Be familiar with all resort services and features, local attractions and activities and their hours of operation, to respond accurately to any guest inquiry.
Maintain complete knowledge of scheduled in-house group activities, locations and times.
Foster and promote a cooperative working climate, maximizing productivity and team member morale. Prepare all appropriate written documentation for group room blocks.
Participate in and support resort and company efforts towards
-
Sales Manager
2 settimane fa
Firenze, Italia Collegio alla Querce A tempo pieno**Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...
-
Social Media Manager
2 mesi fa
Firenze, Italia Giunti Psychometrics A tempo pienoSCIENTIFIC KNOWLEDGE FOR THE DEVELOPMENT AND WELL-BEING OF PEOPLE AND ORGANIZATIONSGiunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver “scientific knowledge for the development and wellbeing of people and organizations”. The core of our activity is developing innovative...
-
Sales and Marketing Coordinator
1 settimana fa
Firenze, Italia Hard Rock International (USA), Inc. A tempo pienoOverview: Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock! **Responsibilities**: Hard Rock Cafe is seeking a talented Sales & Marketing...
-
Sales Manager
2 settimane fa
Firenze, Italia Demeures de campagne -Domaine de Maffliers A tempo pieno**Sales Manager Emilia Romagna e Toscana** **Department**: Sales **Reporting to**: GM’s Italy and Sales Director (HQ) As a Hotel Sales Managerand ambassador of the Grape Italian Hotels, while representing the Company, you are expected to embody the Grape Spirit. Having an open mind, global outlook and a desire to master their craft. Grape is hiring...
-
Sales And Marketing Account Representative
2 settimane fa
Firenze, Italia Servicemaster Residential Co A tempo pienoBenefits: Company carFree uniformsPaid time offTraining & development Do you love meeting new people, and developing strong business relationships? Then, don't miss your opportunity to join our Franchise as a Sales & Marketing Account manager. Sales & Marketing Account Managers: Expand and grow our customer base by recruiting new referral sources and...
-
Receptionist e Social Media Manager
1 mese fa
Firenze, Italia Nails and Beauty A tempo pienoCentro Estetico in centro Firenze ricerca per il proprio team una Receptionist e social media manager, la risorsa si occuperà di: - Accogliere i clienti, assistendoli nelle loro richieste e gestendo puntualmente eventuali reclami. - Gestione agenda ed appuntamenti. - Gestione amministrativa (tenuta cassa). - Gestione dei solcial Instagram, Facebook e...
-
Receptionist e Social Media Manager
3 settimane fa
Firenze, Italia Nails and Beauty A tempo pienoCentro Estetico in centro Firenze ricerca per il proprio team una Receptionist e social media manager, la risorsa si occuperà di: - Accogliere i clienti, assistendoli nelle loro richieste e gestendo puntualmente eventuali reclami. - Gestione agenda ed appuntamenti. - Gestione amministrativa (tenuta cassa). - Gestione dei solcial Instagram, Facebook e...
-
Receptionist E Social Media Manager
2 settimane fa
Firenze, Italia Nails And Beauty A tempo pienoCentro Estetico in centro Firenze ricerca per il proprio team una Receptionist e social media manager, la risorsa si occuperà di: - Gestire le telefonate e le richieste di prenotazioni effettuate al telefono, online o via e-mail.- Accogliere i clienti, assistendoli nelle loro richieste e gestendo puntualmente eventuali reclami.- Gestione agenda ed...
-
Receptionist e Social Media Manager
7 giorni fa
Firenze, Italia Nails and Beauty A tempo pienoCentro Estetico in centro Firenze ricerca per il proprio team una Receptionist e social media manager, la risorsa si occuperà di: - Accogliere i clienti, assistendoli nelle loro richieste e gestendo puntualmente eventuali reclami. - Gestione agenda ed appuntamenti. - Gestione amministrativa (tenuta cassa). - Gestione dei solcial Instagram, Facebook e...
-
Firenze, Italia Hartsville Chamber A tempo pienoSales and Marketing Account Representative Company car Free uniforms Paid time off Training & development Do you love meeting new people, and developing strong business relationships? Then, don't miss your opportunity to join our Franchise as a Sales & Marketing Account manager. Sales & Marketing Account Managers: Expand and grow our customer base by...
-
Sales And Marketing Account Representative
3 settimane fa
Firenze, Italia Servicemaster Residential Co A tempo pienoDo you love meeting new people, and developing strong business relationships? Then, don't miss your opportunity to join our Franchise as a Sales & Marketing Account manager. Sales & Marketing Account Managers: Expand and grow our customer base by recruiting new referral sources and trade partners.Maintains and grows our existing referral relationships...
-
Sales And Marketing Account Representative
3 settimane fa
Firenze, Italia Servicemaster Residential Co A tempo pienoDo you love meeting new people, and developing strong business relationships? Then, don't miss your opportunity to join our Franchise as a Sales & Marketing Account manager. Sales & Marketing Account Managers: Expand and grow our customer base by recruiting new referral sources and trade partners.Maintains and grows our existing referral relationships...
-
Sales And Marketing Account Representative
2 settimane fa
Firenze, Italia Servicemaster Residential Co A tempo pienoDo you love meeting new people, and developing strong business relationships? Then, don't miss your opportunity to join our Franchise as a Sales & Marketing Account manager. Sales & Marketing Account Managers: Expand and grow our customer base by recruiting new referral sources and trade partners. Maintains and grows our existing referral relationships...
-
Junior Sales Manager
4 settimane fa
Firenze, Italia Colgate A tempo pienoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other...
-
Junior Sales Manager
3 settimane fa
Firenze, Italia Colgate A tempo pienoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other...
-
Sales Manager
2 mesi fa
Firenze, Italia RUBY GMBH A tempo pieno**Sales Manager (M/F/d) - Sales Office Florence**: ** At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground. ** Ruby is a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects...
-
Sales Manager
3 settimane fa
Firenze, Italia Ruby GmbH A tempo pieno**Sales Manager (M/F/d) - Sales Office Florence** ** At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground. ** Ruby is a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects...
-
Receptionist e Social Media Manager
2 settimane fa
Firenze, Italia Nails and Beauty A tempo pienoCentro Estetico in centro Firenze ricerca per il proprio team una Receptionist e social media manager, la risorsa si occuperà di: - Accogliere i clienti, assistendoli nelle loro richieste e gestendo puntualmente eventuali reclami. - Gestione agenda ed appuntamenti. - Gestione amministrativa (tenuta cassa). - Gestione dei solcial Instagram, Facebook e...
-
Sales Coordinator
2 settimane fa
Firenze, Italia Collegio alla Querce A tempo pienoThe Sales Coordinator assumes a pivotal role, providing support for the remote and on-site sales team. This role curates a seamless experience. Duties include the coordination of all daily needs required to assist the group sales managers and the area director of sales; including prospecting and qualifying group leads, managing Delphi bookings, advanced...
-
Sales Manager
8 ore fa
Firenze, Italia Chanel A tempo pienoService and advice, team spirit and interpersonal skills. Endowed with a great knowledge of the House and driven by a real passion for its products and their story, you take the customers on a unique journey through the universe of CHANEL and create a lasting relationship with them. Always nearby and worldwide, through the many positions offered by the...
