Internship Within The Omnichannel Team

3 settimane fa


Roma, Italia Fendi A tempo pieno

**Position**:
The intern will support the CRM Team, based in Rome. The main mission of the internship is to offer a learning opportunity in the One-to-Many communication field and to empower her/his/their knowledge of Client Campaign management.

**_ Training Path:_**

Support Fendi in a project of redesigning the Newsletter Campaigns Strategy in all the aspects:

- Study of the industry to find best practices in terms of One-to-Many Communication;
- Liaison with LVMH Client Development team to develop a new Newsletter layout and flow;
- Liaison with Digital Digital, IT and Project Management teams to perform optimizations and AB test activities;
- Support with the analysis of the Campaigns’ performance;
- Collect requests from local CRM teams in all Zones;
- Collaborate with Data team to inject Personalization elements into the Campaigns, based on AI recommendation.

**Profile**:

- Master’s degree in Economics/Engineering;
- Analytical skills;
- Knowledge of Campaign Management in Salesforce;
- Basis of UX, Web Analytics, Personalization with AI;
- Ability to work with others with team spirit;
- Fluency in English and Italian.

**Additional information**:

- LVMH is committed to non-discrimination and respect or each person’s singularities. We recognize and recruit all types of talent._



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