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Assistant Guest Manager

2 mesi fa

Roma, Italia RentAP A tempo pieno

**Societa’ consolidata della ricettività extra-alberghiera ricerca la seguente figura**:
**Assistant Guests Manager**

L’attività sarà quella di gestione e supporto agli ospiti, prima e durante il loro soggiorno presso le strutture in gestione.

**Descrizione delle mansioni**:
gestione del cliente (prima e durante il soggiorno)

gestione del check-in, in presenza

check-out e verifica dell’appartamento

verifica dello stato degli appartamenti ed eventuale richiesta di intervento da parte dei professionisti indicati dal Management

tenere sotto controllo lo stock dei prodotti di pulizia, di cortesia e della biancheria (ove previsto)

coordinamento delle pulizie degli appartamenti (anche se fornito tramite società in outsourcing)

revenue management: analisi del fatturato e attenzione particolare all’incremento della occupancy

**Qualifiche standard**:
studi pregressi nell’ambito dell’ospitalità (plus)

esperienza di almeno 2 anni nell’ambito dell’hotellerie

ottima conoscenza della lingua inglese scritta e parlata

conoscenza di altre lingue oltre all’inglese (plus)

ottima capacità di generare empatia

ottima capacità di problem solving

capacità di lavorare in autonomia

auto/moto munita/o

disponibilità, ove richiesto, a presenziare al check-in al di fuori degli orari canonici

Contratto di lavoro: Tempo indeterminato

Stipendio: a partire da €1.200,00 al mese

Orario:

- Dal lunedì al venerdì
- Weekend

Esperienza:

- settore turistico alberghiero: 2 anni (Preferenziale)

Lingua:

- Ottimo Inglese (Obbligatorio)

Abbiamo altre offerte di lavoro attuali relative a questo settore che potete trovare qui sotto

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