Workplace Ambassador

JLL supports the Whole You, personally and professionally.

Customer Service
- Welcome, assist and direct visitors to the appropriate staff member
- Support visitors by providing site & local knowledge
- Manage incoming & outgoing mail including courier services
- Check & replenish all pantry & stationery supplies
- Check pantry area to ensure tidiness & all crockery / cutlery correctly stored
- Support successful delivery of office events

Meeting Services
- Carry out meeting room checks to ensure the space & services are fully functioning.
- Book hospitality as per client requests and according to site procedures

Facilities Support
- Manage all work orders raised by Aon colleagues through to completion
- Work with Line Manager & service partner to ensure all planned maintenance is carried out on time & in a safe manner
- Carry out weekly cleaning inspections using JLL tool, raising any concerns to service provider & Line Manager
- Liaise with service partners to ensure service delivery meets contracted standards

Customer Service
- Welcome, assist and direct visitors to the appropriate staff member
- Support visitors by providing site & local knowledge
- Manage incoming & outgoing mail including courier services
- Check & replenish all pantry & stationery supplies
- Check pantry area to ensure tidiness & all crockery / cutlery correctly stored
- Support successful delivery of office events

Meeting Services
- Carry out meeting room checks to ensure the space & services are fully functioning.
- Book hospitality as per client requests and according to site procedures

Facilities Support
- Manage all work orders raised by Aon colleagues through to completion
- Work with Line Manager & service partner to ensure all planned maintenance is carried out on time & in a safe manner
- Carry out weekly cleaning inspections using JLL tool, raising any concerns to service provider & Line Manager
- Liaise with service partners to ensure service delivery meets contracted standards
- Liaise with landlord on behalf of client in daily operational matters
- Raise POs in JLL system & support Line Manager with finance management for assigned property

HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency

evacuation procedures & procedures for visits from local authorities
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same, in accordance with client security policy
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Maintain the security sign-in process
- Carry out monthly health & safety property inspections, reporting findings to Line Manager & HSSE Lead
- Ensure all contractors complete JLL orientation checklist
- Updating and maintaining the notice board with list of Monitor First Aiders & Fire Marshals
- Monitor First Aid equipment and ensuring they are checked & restocked
- Participate at client H&S Committee quarterly meeting
- Understand & actively support JLL’s Quality Management program

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.