Internal Product Support Specialist

2 giorni fa

Milano, Italia Avantor A tempo pieno

**The **Opportunity**:
As an Internal Product Support Specialist at Avantor, you will serve as the expert for our chemical product range, providing both technical and commercial support to internal teams and external customers. You will collaborate with external product specialists, account managers, and colleagues to answer technical questions, address product-related quality complaints, and ensure customer satisfaction. Acting proactively, you will contribute to the sales cycle by promoting our solutions and driving success for both our customers and the business.

**What we are looking for**
- ** Education**: Bachelor´s or Master´s degree in chemistry or relevant science discipline
- ** Experience**: Experience with laboratory product
- ** Language Skills**: Fluent in oral and written English and Italian
- ** IT Skills**: MS Office pack, CRM / ERP would be beneficial

**How you will thrive and make an impact**
- Offer ongoing sales support to customers pre-and post sales, on Chemicals product range within the Avantor portfolio.
- Prepare technical input for quotes and give price recommendations based on product
- and market knowledge.
- Increase competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.
- Work with the sales
- and product specialist team to help meet /exceed our company targets and strategy within assigned discipline.
- Provide value in every interaction by working together with customers, suppliers, Avantor sales teams and European functions to develop valuable solutions for their business.

LI-E

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

**Why Avantor?**

**Dare to go further in your career. **Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

**The work we do changes people's lives for the better.** It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

**EEO Statement**:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

**Privacy Policy**:
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

**3rd Party Non-Solicitation Policy**:

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