Director of Product

2 settimane fa

Milano, Italia Fiserv, Inc. A tempo pieno

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Director of Product

**What you will do**

As a Product Director in our Financial Issuing Product segment you will play a key senior role in leading a portfolio of modernizing capabilities that will benefit our clients and the evolving market in which they operate.

Imagine being part of an agile team where your ideas transform the payment experience for millions of financial institutions and their customers? We are looking for a Product Director in our Italy market to join our diverse team, to drive the direction of new product capabilities and to work with clients to ensure they understand the value we bring them.

Our platform capabilities include financial payment and processing, credit, debit, lending, commercial, digitalisation, fraud, risk & compliance, customer & channel management solutions in an extensive customer landscape. Serving thousands of financial institutions and millions of businesses worldwide to help simplify payment processing and improve the customer experience. Clients include. Financial Institutions, Fintechs, Government, Merchants, Retailers & Consumers.

**Responsibilities will include**:

- A great product director at Fiserv is a natural leader who will excite and motivate teams to an outcome and common purpose
- Be adept at gathering and synthesising client needs, use these and a deep understanding of the market to inform your product vision and strategy
- Track payment industry trends, standards, and competitive offerings, pro-actively identify gaps and opportunities for value-add offerings
- Act as the primary liaison for a product portfolio, partnering with sales, senior stakeholders, and cross-functional teams (Finance, Legal, Engineering, Architecture, Operations, PMO etc)
- Influence and gain buy-in from stakeholders for major decisions regarding product strategy, and ensure there is clarity and direction for our engineering teams
- Work collaboratively to solve complex problems in a way that works for our clients and the Fiserv business, from all technical, commercial, operational and financial perspectives.
- Play a hands-on role in driving delivery of the product strategy, be a leader for all the teams involved and play an instrumental part in mobilising against the vision
- Partner with sales to drive commercialisation of our products, includes running product demonstrations, creating sales materials, and producing commercially sound proposals
- Participate in client facing discussions, understand our client’s real needs and help them see the value of our product
- Regularly communicate and present your products to clients and Fiserv associates
- Continually improve product practices, work with teams to identify areas for improvement and make changes for both product delivery and commercial activities

**What we’re looking for**
- Extensive knowledge of the Italian Payments and Banking Industry in addition to wider EMEA and international trends
- Experience in the card payments ecosystem P&L (issuer and/or acquirer) as well as an analytical mindset to model and articulate the financial benefits associated to our product offering for each Financial Institution and use case.
- A customer obsessed professional having at least 10+ years’ experience in a product leadership role in payments and/or financial services
- A product led and commercially focused individual who enjoys problem solving and working cross functionally to deliver best in class solutions for our clients
- Experience in driving successful product strategy and go to market activities
- Strong collaborator with excellent communication skills, can motivate others and can work effectively across the organisation with both business and technical stakeholders
- A strong grasp of the fundamentals of modern product management practices and agile development
- A self-motivated and results focused individual with a proven track record of taking ownership
- An ability to prioritise workload and manage time effectively in a dynamic and target driven environment
- Analytical and curious, always asking questions, thinking "outside of the box" and innovating.
- Project management skills, understands how to manage dependencies, risks, and issues
- Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders, skilled in resolving conflicting situations
- Resilience and resourcefulness to overcome the unexpected
- Ability to see initiatives through f

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