Marketplace Operations Specialist

5 mesi fa

Milano, Italia Casavo Management A tempo pieno

**About us**

Casavo is the European PropTech company that uses technology to simplify the real estate market. Thanks to its next-generation digital platform, Casavo matches home sellers’ needs with home buyers’ desires and offers a simple and transparent end-to-end experience.

The company offers a variety of personalized services for both home sellers and home buyers and has developed an inclusive model towards real estate stakeholders such as brokers, contractors and banks.

Founded in 2017 by Giorgio Tinacci, Casavo currently operates in Italy, Spain and France.

**What will you do?**
- Supervise, monitor and assess Independent Real Estate Consultant (IREC) and Partner Broker activities and performances on the assets of the Casavo portfolio;
- Manage IREC and Partner Broker onboarding and perform mandate assignment following dispatching guidelines and ensuring each mandate is properly managed;
- Ensure a proper handover of the mandate between the Seller Success team and the IREC network;
- Define the property dismissal plan ensure target achievement, definition of time to market and start of visits, priority, off market commercialization input;
- Support IRECs and Partner Broker on commercialization preparation, marketing material and photo collection, preparation of property advertisement; if necessary, step in to directly perform this activity ensuring the right Time to List (TTL);
- Define, if necessary, the sales levers to be implemented according to planning and feedback collected from IREC or Partner Broker;
- Run recurring analysis on the available inventory in order to ensure the most accurate forecast;
- Support IRECs/Partner Brokers in offering related activities from BOBS collection to acceptance;
- Supervise closing activities performed by IREC and Partner Brokers;
- Ensure collection of brokerage fees from sellers and buyers according to agreed commercial conditions and in line with general policies;
- Help the Marketplace Ops Managers and the HoFin the the sales planning update and forecasting.

**Key qualifications for the role**
- Experience in Real Estate asset commercialization and analysis;
- Rounded analytical and data driven approach;
- Excellent communication and negotiation skills;
- Strong problem-solving and entrepreneurial aptitude;
- Strong organizational skills;
- Italian and English fluency.

**Company Values**

Our culture is characterized by a strong sense of entrepreneurship. We empower each member of our team to own their work and actively contribute to the company's success according to the following values:

- Focus on customers: Egoless, Change, Entrepreneurial
- Drive to innovate: Ownership, Result-Oriented, Fast-driven, Extra-mile
- Learn to adapt: Collaborative, Radical Honesty, True

At Casavo, we strongly believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Casavo is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, and inclusion in the workplace.

**Benefit & Perks**

We have built up four benefit pillars to make your life easier as a Casavo employee

Financial
- Welfare Policy that enables employees to receive a social welfare credit to spend for private activities
- Reward Policy on top of employee’s salary
- Learning & Development: half day weekly as a “study day” and a training budget (500 euro per year)

**Physical**
- 6 Pillow Days per year that we can use as a Sick Leave without showing any protocol number

Emotional
- Birthday Off to be used during your birthday month
- Mindfulness Journey

Social
- Smart Working Policy remote friendly
- Learn moments to share knowledge and experiences
- Corporate Social Responsibility Days in which, during wor
- king hours, employees engage in voluntary activities;

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