E-commerce - Omnichannel Operations Coordinator

2 mesi fa

Milano, Italia Marni A tempo pieno

**E-Commerce - Omnichannel Operations Coordinator**:
**THE FASHION INDUSTRY’S FASHION BRAND**

Since 1994, Marni has been recognized as the **most artistic, color-savvy, life embracing, off-beat** brand in the luxury segment

A constant aspiration to **surprise and delight** and to exceed expectations, with one foot in the past, one foot in the future.

Marni has consistently **challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.**

Embrace life.

Embrace art.

Embrace colour.

Embrace each other.

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

In Marni HQ we are looking for an Omnichannel Operations Coordinator to join our e-commerce Team.

**JOB RESPONSABILITIES**
- Monitor Daily digital operations back-end in alignment with internal and external stakeholders
- Maintain the relationship with Logistics and Treasury Department to address critical situations
- Monitoring of Ecommerce/Omnichannel fulfillment operations (inbound, outbound) through the entire supply chain and omnichannel stores ensuring all SLA’s are properly set and achieved
- Monitor Refunds/Appeasements and Promo code usage in order to meet sales targets
- Monitor payments methods adoptions/ performance and costs by country to identify efficiencies and business opportunities
- Monitor approval and chargeback rate to optimize the supplier’s performances and improve the business results
- Support in building business cases in case investments are needed to upgrade our value proposition
- Contributes and assists in project execution and delivers analysis according to business needs and requirements.
- Helps in managing IT projects, making sure that the requirements are being met and analyze the results.
- Analyzes historical and trending KPIs, generates orders forecast for logistics team
- Support on generating and reviewing periodic reports on customers services KPIs and on providing contacts forecast for customer service

**REQUIREMENTS**
- Degree in Data Science, Economics, Operations, Supply Chain, Business or related studies
- 4 years of experience working on eCommerce Operations in an international environment
- Thrive for improving procedures and find solutions to problems, with a data-driven approach
- Ability to work independently as well as a team player, being able to build trust among colleagues and external partners
- Well-developed understanding for data analysis and interpretation, as well as for eCommerce technological platforms such as Payment Service Provider, Order management System, Warehouse Management System, Enterprise Resource Planning
- Excellent written and verbal communication skills in English
- Ability to manage multiple tasks in a fast-paced environment with excellent time management skills
- Strong proficiency with Microsoft Office, especially with Excel and PowerPoint
- Knowledge of any OMS / WMS tools would be a plus
- Demonstrated strong analytical skills and aptitude
- Enthusiastic individual, open minded and sociable, keen on working and relating with people in a dynamic and challenging environment
- Strong organizational, analytical and time management skills

LI-FI
- Location: Milano, IT- Employment Type: Full time- Function: Retail- Seniority: Professional

  • Omnichannel Operations Specialist

    1 mese fa

    Milano, Italia Moncler A tempo pieno

    POSTING DATE: Apr 3, 2024- JOB FAMILY: Omnichannel & Retail development- LOCATION: Milano, Italy- Milan_ We are looking for a Omnichannel Operations Specialist to join our Omnichannel Operations Department based in our Milan Headquarters. **Your Impact** You will play a key role in supporting the opening of new stores, managing the supply and development...

  • Omnichannel Operations Specialist

    1 mese fa

    Milano, Italia Knewin A tempo pieno

    Milan We are looking for a Omnichannel Operations Specialist to join our Omnichannel Operations Department based in our Milan Headquarters. Your Impact You will play a key role in supporting the opening of new stores, managing the supply and development of service materials, and overseeing cost control. Your challenge will be to evolve and implement...

  • Omnichannel Operations Specialist

    2 mesi fa

    Milano, Lombardia, Italia Moncler Spa A tempo pieno

    Milan We are looking for a Omnichannel Operations Specialist to join our Omnichannel Operations Department based in our Milan Headquarters. Your Impact You will play a key role in supporting the opening of new stores, managing the supply and development of service materials, and overseeing cost control. Your challenge will be to evolve and implement...

  • Junior Omnichannel Specialist

    1 mese fa

    Milano, Italia Jil Sander A tempo pieno

    **Junior Omnichannel Specialist**: JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. The refinement of cuts and the perfection of details give form to a figure that stands out by its...

  • Junior Omnichannel Specialist

    1 settimana fa

    Milano, Italia Jil Sander A tempo pieno

    **Junior Omnichannel Specialist**: JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. The refinement of cuts and the perfection of details give form to a figure that stands out by its...

  • Pm IT E-commerce/omnichannel Transformation

    1 mese fa

    Milano, Italia BIP - Business Integration Partners A tempo pieno

    **Entra nel nostro mondo.** **Trasforma insieme a noi.** **Quale sarà la tua sfida?** Sarai parte attiva della crescita della nostra practice Consulting, il partner strategico e operativo per i clienti in ogni Paese in cui operano, aiutandoli ad innovare attraverso nuove tecnologie e nuovi modelli di business. Nello specifico farai parte della squadra...

  • Internship Medical Omnichannel Operations Unit

    2 mesi fa

    Milano, Italia BI Italia Spa A tempo pieno

    **THE INTERNSHIP**: A new, interesting opportunity in Boehringer Ingelheim Italy! We are looking for an intern to join our Medical Affairs Team, specifically the Medical Omnichannel Operations Unit in Milan, Italy. The purpose of this internship is to create “learning through play” opportunities, supporting to the activities of the medical and...

  • Junior Omnichannel Specialist Categorie Protette

    5 giorni fa

    Milano, Italia DDW A tempo pieno

    JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and...

  • Internship Medical Omnichannel Operations Unit

    1 settimana fa

    Milano, Italia BI Italia Spa A tempo pieno

    **THE INTERNSHIP**: A new, interesting opportunity in Boehringer Ingelheim Italy! We are looking for an intern to join our Medical Affairs Team, specifically the Medical Omnichannel Operations Unit in Milan, Italy. The purpose of this internship is to create “learning through play” opportunities, supporting to the activities of the medical and...

  • Eu Retail Operations Coordinator

    2 settimane fa

    Milano, Italia Diesel A tempo pieno

    **EU Retail Operations Coordinator**: **Reporting**: Europe Retail Operations Manager **Perimeter of work**:All Retail Channels in Europe (Monobrand, Concession, Outlet) Responsible to support Europe Retail Operations Manager delivering operational excellence in stores, fostering a culture of consistency that supports the Diesel brand strategies and...

  • E-commerce & Marketplace Coordinator

    1 settimana fa

    Milano, Italia Four Corners A tempo pieno

    Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per importante azienda di calzatura formale donna, ricerca: **E-commerce & Marketplaces Store Coordinator** **Principali responsabilità**: - Gestione dell’intero processo dei canali di vendita online: dalla cura della...

  • E-COMMERCE - Photo Coordinator

    2 mesi fa

    Milano, Italia Retail Search A tempo pieno

    ANNUNCIO N 2208TIPOLOGIA DI LAVOROAZIENDA: JewelryPUBBLICATO: 06/09/2023CITTA': MilanoPROVINCIA: Milano (MI)REGIONE: AllA PARTIRE DA: 06/09/2023TIPO DI CONTRATTO:POSIZIONE: E-COMMERCE - Photo CoordinatorRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: E-commerceDESCRIZIONE AZIENDAPer un’importante realtà multibrand lusso con base a Milano, stiamo...

  • E-COMMERCE - Photo Coordinator

    6 giorni fa

    Milano, Italia Retail Search A tempo pieno

    ANNUNCIO N 2208TIPOLOGIA DI LAVOROAZIENDA: JewelryPUBBLICATO: 06/09/2023CITTA': MilanoPROVINCIA: Milano (MI)REGIONE: AllA PARTIRE DA: 06/09/2023TIPO DI CONTRATTO:POSIZIONE: E-COMMERCE - Photo CoordinatorRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: E-commerceDESCRIZIONE AZIENDAPer un’importante realtà multibrand lusso con base a Milano, stiamo...

  • Omnichannel & Ecommerce Tech Expert

    2 mesi fa

    Milano, Italia Oliver James Associates A tempo pieno

    For Multinational Company, leader in fashion retail Industry, we are looking for a: **Tech Expert / IT Business Partner - Omnichannel** that will join the IT Digital Team in Milan Headquarter in Milan. Main activities: - Support the ecommerce, digital, omnichannel business teams in the day-to-day activities to ensure growth and brand strategy are properly...

  • Omnichannel & Ecommerce Tech Expert

    4 giorni fa

    Milano, Italia Oliver James Associates A tempo pieno

    For Multinational Company, leader in fashion retail Industry, we are looking for a: **Tech Expert / IT Business Partner - Omnichannel** that will join the IT Digital Team in Milan Headquarter in Milan. Main activities: - Support the ecommerce, digital, omnichannel business teams in the day-to-day activities to ensure growth and brand strategy are properly...

  • People Operations Coordinator/payroll Specialist

    6 giorni fa

    Milano, Italia Radisson Blu Hotel - Milan - Human Resources A tempo pieno

    Radisson Hotel Group è uno dei più grandi gruppi alberghieri del mondo, con nove marchi alberghieri e più di 1700 hotel in 120 paesi tra le strutture già operative e quelle in fase di sviluppo. ll cuore del marchio del Gruppo è la promessa _Every Moment Matters_ realizzata con il nostro caratteristico _Yes I Can!_ Le persone sono al centro del nostro...

  • Retail Operations Coordinator

    1 mese fa

    Milano, Italia Unicorns Hunter A tempo pieno

    As a Retail Operations Coordinator you'll be part of the Retail Department reporting directly to the Retail Director. Your role will help the organization to remain complaint, efficient and profitable, briefing plans aimed to improve performance, procuring materials and securing compliance We need leading people who can stay energized for the entire...

  • Stage Sales&E-Commerce Assistant

    7 giorni fa

    Milano, Italia Style Commerce Srl A tempo pieno

    La nuova risorsa dovrà essere di supporto a più reparti. In particolare si occuperà di:- affiancare il Responsabile Negozio e tutto il team nell'intero processo di vendita garantendo l'accoglienza e l'assistenza del cliente durante l'iter di acquisto, mantenendo un elevato livello di servizio per assicurare la soddisfazione del cliente nel rispetto delle...

  • Stage Sales&E-Commerce Assistant

    4 giorni fa

    Milano, Italia Style Commerce Srl A tempo pieno

    La nuova risorsa dovrà essere di supporto a più reparti. In particolare si occuperà di:- affiancare il Responsabile Negozio e tutto il team nell'intero processo di vendita garantendo l'accoglienza e l'assistenza del cliente durante l'iter di acquisto, mantenendo un elevato livello di servizio per assicurare la soddisfazione del cliente nel rispetto delle...

  • Operations Coordinator

    1 settimana fa

    Milano, Italia TIER Mobility A tempo pieno

    Operations Coordinator THE ROLE AND YOUR IMPACT AT TIER Coordinate and assign tasks to a team of (Lead) Operations Associates in your city Keep track of the health of TIER’s fleet, maximizing the number of operational vehicles and minimizing the number of inactive vehicles Supervise (Lead) Operations Associates on shift and be the point of contact for...