Tricare Beneficiary Services Representative

5 mesi fa

Aviano, Italia Leidos A tempo pieno

**Description**

Are you looking for your next **“great mission”** professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Aviano, Italy**

The **BEST and BRIGHTEST** come to Leidos, where we take pride in making a difference for every day Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, college tuition and technical certification assistance, on the job training, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and introducing great talent to us

As part of the Leidos team as a Beneficiary Services Representative, you will provide Beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. You will also provide specific services to all eligible beneficiaries including beneficiary education and enrollment designed to assist in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under mínimal supervision, you will serve as a liaison for the beneficiary population. This great job opportunity makes a difference for so many of our valued military families

**PRIMARY DUTIES**:

- Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System, Customer Relationship Manager systems, etc. Register beneficiaries in the Composite Health Care System
- Resolve enrollment discrepancies between systems, and run weekly reports
- Perform Primary Care Manager changes, following the Military Treatment Facility guidelines
- Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
- Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes
- Conduct briefings for In Processing, Out Processing, Maternity, and others
- Provide basic claims assistance such as providing information on the status of claims
- Collect and record other Health Information into applicable systems
- Assess the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary’s question
- Collect and report information on daily activities performed
- Complete on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses
- Maintain confidentiality and proper handling of Protected Health Information
- Adhere to a business casual dress code

**MINIMUM REQUIRED SKILLS**:

- High school diploma or GED
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
- Must be a US Citizen to be considered for this position
- Be eligible for and maintain ADP II/IT II clearance
- Three years’ cumulative experience in the following areas:

- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
- Experience in a medical or clinical environment
- Experience with the CHCS or civilian healthcare computer system and in processing medical claims
- Experience in a public environment

**DESIRED**:

- Be fluent in English
- Proficient in written and oral communications
- Possess effective presentation skills
- Computer literate with Internet research experience
- Ability to reply tactfully with people on the phone and in person
- Ability to work independently and under general supervision
- Excellent organizational skills and time management skills
- Detail oriented
- Ability to multitask
- Associate degree is preferred
- Knowledge of Defense Enrollment Eligibility Reporting System and CHCS.

**Pay Range**: Pay Range $27,300.00 - $49,350.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • TRICARE Beneficiary Services Representative

    2 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role in the healthcare industry? Do you have experience in a medical or clinical environment? Leidos has an exciting opportunity for a Beneficiary Services Representative in Aviano, Italy.The successful candidate will provide beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense...

  • Tricare Beneficiary Services Representative Part Time

    1 settimana fa

    Aviano, Italia Leidos A tempo pieno

    A Mission Worth PursuingAre you looking for a professional challenge that will enable you to grow and learn new skills?Leidos is seeking a Tricare Beneficiary Services Representative to join our team in Aviano-Italy.About the RoleThis is an excellent opportunity to be part of a dedicated team working to provide high-quality services to our clients. As a...

  • TRICARE Beneficiary Services Representative

    4 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Beneficiary Services RepresentativeAre you looking for a challenging and rewarding role in the healthcare industry? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano, Italy.We take pride in making a difference in the lives of our beneficiaries, and we're looking for someone who shares our passion for...

  • TRICARE Beneficiary Services Representative

    3 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Beneficiary Services RepresentativeAre you looking for a challenging and rewarding career in healthcare? Do you have a passion for helping others and making a difference in their lives? Leidos is seeking a highly motivated and organized Beneficiary Services Representative to join our team in Aviano, Italy.Job SummaryThe Beneficiary Services Representative...

  • TRICARE Beneficiary Services Representative

    3 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role in the healthcare industry? Do you have a passion for delivering exceptional customer service? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano, Italy.The successful candidate will provide beneficiary education and enrollment services for the TRICARE Overseas...

  • TRICARE Beneficiary Services Representative

    3 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role in the healthcare industry? Do you have a passion for providing exceptional customer service and education to beneficiaries? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano, Italy.The successful candidate will provide beneficiary education and enrollment services...

  • TRICARE Beneficiary Services Representative

    4 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Beneficiary Services RepresentativeAre you looking for a challenging and rewarding role in the healthcare industry? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano, Italy.As a Beneficiary Services Representative, you will play a critical role in providing education and enrollment services to TRICARE...

  • Tricare Beneficiary Services Representative

    3 settimane fa

    Aviano, Italia Leidos A tempo pieno

    Job SummaryLeidos is seeking a Beneficiary Services Representative to provide education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. As a key member of our team, you will serve as a liaison for the beneficiary population, ensuring seamless communication and support.Key ResponsibilitiesVerify benefits eligibility...

  • TRICARE Overseas Program Representative

    2 settimane fa

    Aviano (PN), Italia Leidos A tempo pieno

    Overview of the RoleWe are seeking a highly skilled TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will play a crucial role in providing exceptional service to our beneficiaries.Key ResponsibilitiesBeneficiary Education and Enrollment: Provide education and enrollment services to beneficiaries for the...

  • Tricare Beneficiary Services Representative

    2 giorni fa

    Aviano, Italia Leidos A tempo pieno

    Job Summary:We are seeking a highly skilled Beneficiary Services Representative to join our Leidos team in Aviano-Italy.Key Responsibilities:Provide beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency.Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more...

  • TRICARE Beneficiary Services Representative

    2 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role in the healthcare industry? Do you have a passion for providing exceptional customer service? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano, Italy.The successful candidate will provide beneficiary education and enrollment services for the TRICARE Overseas Program...

  • TRICARE Beneficiary Services Representative

    2 settimane fa

    aviano, Italia Leidos A tempo pieno

    About the RoleWe are seeking a skilled Beneficiary Services Representative to join our team in Aviano, Italy. As a key member of our team, you will provide exceptional education and enrollment services to TRICARE beneficiaries, ensuring seamless access to healthcare services.Key ResponsibilitiesVerify benefits eligibility and process enrollments,...

  • TRICARE Healthcare Services Representative

    5 giorni fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Role Summary00100 LEIDOS, INC. is seeking a TRICARE Beneficiary Services Representative to provide education and enrollment services for the TRICARE Overseas Program.Duties and Responsibilities• Verify benefits eligibility and process enrollments, disenrollments, and portability transfers using the Defense Online Enrollment System and Customer Relationship...

  • TRICARE Beneficiary Services Representative PART TIME

    3 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role that makes a difference in the lives of military families? As a Beneficiary Services Representative with Leidos, you will play a critical role in providing education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency.The ideal candidate will have a strong understanding of the...

  • TRICARE Beneficiary Services Representative

    4 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Beneficiary Services Representative OpportunityWe are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will play a critical role in providing exceptional service to our beneficiaries, ensuring their needs are met, and delivering a high level of customer...

  • Tricare Beneficiary Services Representative

    5 giorni fa

    Aviano, Italia Leidos A tempo pieno

    Description Are you looking for your next "great mission" professionally?Do you have more to give, want to learn new skills and be part of a team with a rewarding mission?Leidos has the perfect job for you in Aviano, Italy!The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference every day!Leidos offers great benefits: competitive...

  • TRICARE Beneficiary Services Representative PART TIME

    3 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role that makes a difference in the lives of military families? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano-Italy.The successful candidate will provide education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. This role...

  • TRICARE Beneficiary Services Representative PART TIME

    2 settimane fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you looking for a challenging role where you can make a difference in the lives of military families? Leidos has an exciting opportunity for a Beneficiary Services Representative to join our team in Aviano-Italy.The successful candidate will provide education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. This...

  • TRICARE Beneficiary Services Advisor

    1 settimana fa

    Aviano, Italia 00100 LEIDOS, INC. A tempo pieno

    Are you a skilled professional looking to make a meaningful impact in the global healthcare sector? We have an exciting opportunity for a highly motivated and detail-oriented individual to join our team as a TRICARE Beneficiary Services Advisor.The successful candidate will be responsible for providing exceptional customer service to beneficiaries, verifying...

  • TRICARE Beneficiary Services Professional

    2 settimane fa

    Aviano Air Base, Italia Leidos A tempo pieno

    About the RoleWe are seeking a highly skilled Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide essential services to TRICARE beneficiaries overseas, ensuring they receive the best possible care.Key ResponsibilitiesVerify beneficiary eligibility and process enrollments, disenrollments, and other...