Booking Coordinator
1 settimana fa
Entra a far parte della CX crew
Stiamo cercando un talentuoso e dinamico green thinker, capace di pensare fuori dagli schemi e pronto ad accettare e vincere insieme a noi nuove sfide per affermarci sempre più nel settore dello student housing.
Selezioniamo Booking Coordinator con una gran voglia di immergersi in uno spazio multiculturale che ospita studenti provenienti da ogni parte del mondo per il CX Milan in apertura.
**TO DO LIST DEL BOOKING COORDINATOR**:
- Gestirai e risponderai a reclami e informazioni relative alle prenotazioni con professionalità e cortesia.
- Gestirai la vendita e l’organizzazione di prenotazioni di gruppo (group bookings).
- Ottimizzerai l’allocazione delle stanze e avrai sempre sotto controllo l’inventario delle stesse.
- Sarai proattivo/a nella vendita di eventi e nell’organizzazione degli stessi.
- Supporterai nello sviluppo ed alimentazione del CRM.
- Ti occuperai della fatturazione in generale (elettronica, università, gruppi, eventi, congressi).
- Gestirai le eventuali lamentele dei clienti (online e offline).
- Attuerai strategie di vendita in coordinamento con il dipartimento Sales & Distribution
- Effettuerai opere di Upselling e Promozione di servizi extra ed eventi.
- Presenzierai a eventi commerciali illustrando il prodotto Campus X e attirando nuovi clienti.
**REQUISITI**:
- Esperienza pregressa in Sales e Reservation nel settore alberghiero o extra-alberghiero.
- Diploma di scuola media superiore o altro titolo equipollente
- Ottime abilità matematiche e analitiche.
- Conoscenza approfondita di Excel.
- Capacità di organizzazione e spirito di squadra.
- Ottimo livello di italiano e inglese, scritto e parlato.
- Costituisce titolo preferenziale la conoscenza di una terza lingua.
- Costituisce titolo preferenziale la conoscenza di PMS come Protel o Mews.
- Flessibilità.
- Proattività e indipendenza lavorativa.
- Attenzione ai dettagli.
- Eccellente orientamento al cliente.
- Attitudine ed esperienza commerciale.
Contratto di lavoro: Tempo pieno
Benefit:
- Buoni pasto
Disponibilità:
- Turni
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